The research aims to describe the form of collaboration between community organisations, government institutions, and other stakeholders, while also identifying supporting and inhibiting factors in the realisation of effective synergy. A qualitative descriptive method with a case study approach was employed, using data gathered through interviews, participatory observation, and document analysis. Key informants included Pokdarwis managers, village and sub-district leaders, local government officials, and academics involved in community development. The findings reveal that collaboration remains sporadic and lacks institutionalisation. Although there is a collective spirit among community members, inadequate coordination, absence of standard procedures, limited technical guidance from government agencies, and fragmented communication hinder optimal development. The study underscores the necessity of adopting a pentahelix collaboration model involving government, academia, business, community, and media to build structured, inclusive, and sustainable tourism governance. Academics play a strategic bridging role, contributing to knowledge-based policy development and enhancing participatory planning. This study concludes with recommendations to strengthen the institutional capacity of Pokdarwis, develop integrated planning, and promote inclusive governance frameworks for the long-term sustainability of community-based tourism initiatives.
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