Sawala Cendekia: Jurnal Peneiltian Multidisiplin
Vol. 1 No. 1 (2025): Maret

TRANSFORMASI PEMASARAN KEDAI KULINER : FOKUS PADA PROMOSI DAN PELAYANAN

Agus Sobar (Universitas Linggabuana PGRI Sukabumi)
Sugih Prakoso (Universitas Linggabuana PGRI Sukabumi)
Muhammad Zaky (Universitas Linggabuana PGRI Sukabumi)



Article Info

Publish Date
31 Mar 2025

Abstract

This research aims to analyze the influence of promotion and service quality on consumer purchase decisions at Kedai Abig Berkah Sukabumi. Facing intense competition in the culinary industry, businesses require precise marketing strategies, including effective promotion and quality service. Kedai Abig Berkah Sukabumi itself experienced a sales decline due to suboptimal promotion and service weaknesses. This study used a quantitative associative approach with 96 respondents as the sample. Data were collected through structured questionnaires and analyzed using multiple linear regression with SPSS software. The results indicate that the promotion variable partially has a positive and significant influence on purchase decisions. The service quality variable also partially has a positive and significant influence on purchase decisions. Promotion and service quality simultaneously have a significant influence on consumer purchase decisions. These two variables, promotion and service quality, explain 40.9% of the variation in purchase decisions, while the remaining 59.1% is influenced by other factors outside these two variables. These findings emphasize the importance of effective promotion and improving service quality in encouraging and enhancing consumer purchase decisions.

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Journal Info

Abbrev

naga-cendekia

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences Other

Description

Sawala Cendekia: Jurnal Peneiltian Multidisiplin adalah jurnal yang dikelola dan diterbitkan sebanyak dua kali dalam setahun (Maret dan September) oleh PT Abig Rizky Publisher sejak tahun 2025, yang bertujuan untuk memfasilitasi pemahaman yang lebih baik tentang penelitian multidisiplin berbasis ...