TRAVERSE - Journal of Language and Applied Linguistics
Vol. 7 No. 1 (2026): Journal of Language and Applied Linguistics January 2026

Pragmatic Analysis Of Agreement And Disagreement Expressions In Hospitality Business Negotiations At Denpasar

Aryati, Kadek Feni (Unknown)
Ekasani, Kadek Ayu (Unknown)



Article Info

Publish Date
30 Jan 2026

Abstract

This study aims to identify and analyze the pragmatic strategies employed in agreement and disagreement expressions during business negotiations within the hospitality sector in Denpasar. Utilizing the framework of pragmatic theory, specifically speech acts and implicature, this research explores how hospitality business practitioners in Denpasar effectively and politely convey agreement and disagreement in negotiation contexts. Data were collected through direct observation and recording of negotiation conversations involving various stakeholders in the hospitality business, such as hotel managers, suppliers, and travel agents. The findings indicate that the use of appropriate pragmatic strategies, including hedges, indirect statements, and consideration of cultural context, plays a significant role in negotiation success. This research offers valuable insights for hospitality professionals and English language learners to understand the nuances of cross-cultural business communication and enhance effective and polite negotiation skills.

Copyrights © 2026






Journal Info

Abbrev

traverse

Publisher

Subject

Languange, Linguistic, Communication & Media Social Sciences

Description

Journal of Language and Applied Linguistics (TRAVERSE) is a journal aims to be a peer-reviewed platform and an authoritative source of information. We publish original research papers, review articles and case studies focused on language teaching, learning and applied linguistics context. The scope ...