International Journal of Environmental, Sustainability, and Social Science
Vol. 7 No. 1 (2026): International Journal of Environmental, Sustainability, and Social Science (Jan

The Role of Work Motivation in Mediating the Effect of Workload and Competence on the Performance of Functional Planning Officers in Klungkung Regency

Krusita, Ni Wayan Yulia (Unknown)
Sara, I Made (Unknown)
Sitiari, Ni Wayan (Unknown)
Wibawa, I Gede Agus (Unknown)



Article Info

Publish Date
20 Mar 2026

Abstract

This study aims to analyze the role of work motivation in mediating the effect of workload and competence on the performance of Functional Planning Officers in Klungkung Regency. The research is motivated by the gap between administrative performance assessments and the substantive quality of performance, high and complex workloads, limited technical competence, and suboptimal work motivation. This study employed a quantitative survey-based approach involving the entire population of Functional Planning Officers in Klungkung Regency, totaling 53 employees. The data were analyzed using the Partial Least Squares (PLS) method. The results indicate that workload has a positive and significant effect on employee performance, but a negative and significant effect on work motivation. Competence has a positive and significant effect on both work motivation and employee performance. Work motivation also has a positive and significant effect on employee performance and acts as a partial mediating variable in the relationship between workload and competence on employee performance. This study recommends optimizing workload management, improving employee competence through continuous technical training, strengthening work motivation through proportional and fair task assignments, and intensifying performance supervision as efforts to sustainably enhance performance quality.

Copyrights © 2026






Journal Info

Abbrev

ijesss

Publisher

Subject

Economics, Econometrics & Finance Environmental Science Social Sciences

Description

International Journal of Environmental, Sustainability, and Social Science (abbreviated as IJESSS) p-ISSN 2720-9644 and e-ISSN 2721-0871 is a multidisciplinary journal covering all aspects of the environmental impacts of socio-economic development. The International Journal of Environmental, ...