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All Journal MATRIK: JURNAL MANAJEMEN, STRATEGI BISNIS, DAN KEWIRAUSAHAAN Jurnal Ekonomi dan Bisnis Jagaditha Postgraduated Community Service Journal Jurnal Bisnis dan Kewirausahaan Journal of Sustainable Business and Management

Ni Wayan Sitiari

Magister Management, Post Graduate Program, Universitas Warmadewa

Author-ID : 2782776

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Other

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PENGARUH STRES KERJA DAN IKLIM ORGANISASI TERHADAP INTENTION TO LEAVE DENGAN KEPUASAN KERJA SEBAGAI VARIABEL MEDIASI (Studi Pada Dinas Perindustrian Dan Perdagangan Provinsi Bali) I Gusti Ngurah Putu Arya Damar; Putu Ngurah Suyatna Yasa; Ni Wayan Sitiari
Jurnal Ekonomi & Bisnis JAGADITHA Vol. 4 No. 2 (2017): September
Publisher : Magister Manajemen, Program Pascasarjana, Universitas Warmadewa

Penelitian ini bertujuan untuk menganalisis dan menjelaskan pengaruh stress kerja dan iklim organisasi terhadap intention to leave dengan kepuasan kerja sebagai variabel mediasi dengan subjek penelitian pegawai DInas Perindustrian dan Perdagangan Provinsi Bali. Hipotesis yang diajukan terdiri dari 1. Stres kerja (work/job stress) mempunyai pengaruh negatif dan signifikan terhadap kepuasan kerja (job satisfaction). 2 Iklim organisasi (organizational climate) mempunyai pengaruh positif dan signifikan terhadap kepuasan kerja (job satisfaction). 3 Kepuasan kerja mempunyai pengaruh negative dan signifikan terhadap keinginan untuk pindah (intention to leave). 4 Stres kerja mempunyai pengaruh positif dan signifikan terhadap keinginan untuk pindah (intention to leave). 5 Iklim Organisasi mempunyai pengaruh negative dan signifikan terhadap keinginan untuk pindah (intention to leave). Desain penelitian ini adalah kuantitatif dengan ukuran sampel sebanyak 60 orang yang dihitung dengan menggunakan rumus slovin dan penentuan ukuran sampelnya menggunakan metode probality sampling. Data yang digunakan dalam penelitian ini adalah data primer dan sekunder baik data kuantitatif maupun kualitatif. Analisis data menggunakan structural equation modeling (SEM) dengan metode partial least square (PLS) yang mendapatkan hasil penelitian sebagai berikut : 1 Stres kerja (work/job stress) mempunyai pengaruh negatif dan signifikan terhadap kepuasan kerja (job satisfaction). 2 Iklim organisasi (organizational climate) mempunyai pengaruh positif dan signifikan terhadap kepuasan kerja (job satisfaction). 3 Kepuasan kerja mempunyai pengaruh positif dan signifikan terhadap keinginan untuk pindah (intention to leave). 4 Stres kerja mempunyai pengaruh negative dan signifikan terhadap keinginan untuk pindah intention to leave). 5 Iklim Organisasi mempunyai pengaruh positif dan tidak signifikan terhadap keinginan untuk pindah (intention to leave).

PENGARUH KEMAMPUAN DAN PELATIHAN TERHADAP KINERJA ANGGOTA/STAF LABORATORIUM FORENSIK CABANG DENPASAR I Wayan Sujana; Putu Ngurah Suyatna Yasa; Ni Wayan Sitiari
Jurnal Ekonomi & Bisnis JAGADITHA Vol. 4 No. 2 (2017): September
Publisher : Magister Manajemen, Program Pascasarjana, Universitas Warmadewa

Penelitian ini bertujuan untuk mengetahui pengaruh faktor kemampuan dan pelatihan secara parsial maupun serempak terhadap kinerja anggota/ staf Laboratorium Forensik Cabang Denpasar. Hipotesis yang diajukan terdiri dari 1) Kemampuan berpengaruh positif dan signifikan terhadap kinerja anggota/staf Laboratorium Forensik Cabang Denpasar. 2) Pelatihan berpengaruh positip dan tidak signifikan terhadap kinerja anggota/staf Laboratorium Forensik Cabang Denpasar. 3) Pelatihan berpengaruh positip dan tidak signifikan terhadap kemampuan anggota/staf Laboratorium Forensik Cabang Denpasar. Design Penelitian ini adalah kuantitatif dengan jumlah responden sebanyak 32 orang. Data yang digunakan dalam penelitian ini adalah SEM (structural equation modelling) dengan metode Partial Least Square (PLS). Secara deskriptif, penelitian ini menggambarkan Kinerja Laboratorium Forensik Denpasar serta fenomena yang dihadapi seiring dengan perkembangan jaman. Dalam mengolah dan menganalisa suatu kasus sangat dibutuhkan kemampuan untuk bisa mendapatkan bukti-bukti yang akurat untuk kepentingan penyidikan. Berdasarkan hasil penelitian dan pembahasan dapat ditarik kesimpulan bahwa Pengaruh Kemampuan dan Pelatihan terhadap Kinerja Anggota/staf Laboratorium Forensik Cabang Denpasar berpengaruh positip guna meningkatkan pelayanan yang profesional dalam pengungkapan kasus.

PENGARUH MOTIVASI DAN LINGKUNGAN KERJA FISIK TERHADAP KEPUASAN KERJA DAN KINERJA PEGAWAI PADA DINAS KEBUDAYAAN KOTA DENPASAR Ni Ketut Kardiasih; Putu Ngurah Suyatna Yasa; Ni Wayan Sitiari
Jurnal Ekonomi & Bisnis JAGADITHA Vol. 4 No. 2 (2017): September
Publisher : Magister Manajemen, Program Pascasarjana, Universitas Warmadewa

Tujuan penelitian ini adalah untuk meneliti bagaimana pengaruh motivasi, lingkungan kerja fisik terhadap kepuasan kerja dan kinerja pegawai pada Dinas Kebudayaan Kota Denpasar. Objek penelitian adalah pegawai pada Dinas Kebudayaan sebanyak 30 orang yang kesemuanya dijadikan responden. Penelitian dilakukan dengan metode observasi, wawancara, dokumentasi dan kuisioner dimana variabel diukur dengan instrument berbentuk skala Likert. Penelitian ini merupakan penelitian dengan sampel jenuh karena populasinya berjumlah kurang dari 100, untuk menentukan hasilnya menggunakan Partial Least Square (PLS). Hasil penelitian menyatakan bahwa motivasi dan lingkungan kerja fisik berpengaruh positif dan signifikan terhadap kepuasan kerja, kepuasan kerja berpengaruh positif dan signifikan terhadap kinerja pegawai, motivasi dan lingkungan fisik berpengaruh positif dan tidak signifikan terhadap kinerja. Hasil penelitian ini memberikan implikasi bahwa Kepala Dinas Kebudayaan Kota Denpasar didalam meningkatkan kinerja karyawan harus dimulai dengan upaya peningkatan kepuasan kerja melalui peningkatan motivasi dan juga peningkatan lingkungan kerja fisik.

PERAN KUALITAS LAYANAN DAN KUALITAS PRODUK DALAM MENINGKATKAN KEPUASAN DAN LOYALITAS NASABAH Ni Luh Putu Indiani; I Putu Ngurah Suyatna Yasa; Ni Wayan Sitiari
Jurnal Ekonomi & Bisnis JAGADITHA Vol. 3 No. 2 (2016): September
Publisher : Magister Manajemen, Program Pascasarjana, Universitas Warmadewa

Perlambatan ekonomi beberapa tahun belakangan menurunkan kinerja industri perbankan Bali. Kontrasnya, persaingan justru semakin ketat dengan bertambahnya jumlah bank yang beroperasi di Bali. Dalam kondisi ini, bank perlu melakukan sejumlah upaya untuk memuaskan dan mempertahankan nasabah sehingga dapat bertahan di industri. Penelitian ini bertujuan menganalisis pengaruh kualitas layanan dan kualitas produk terhadap kepuasan dan loyalitas nasabah pada industri perbankan di Bali. Pengumpulan data dilakukan melalui survey mempergunakan kuesioner. Model diuji mempergunakan Partial Least Square. Kepuasan nasabah dan kualitas produk berpengaruh positif dan signifikan terhadap loyalitas, namun tidak demikian halnya dengan kualitas layanan. Kepuasan nasabah dipengaruhi lebih kuat oleh kualitas layanan dibandingkan kualitas produk, dan berlaku sebaliknya terhadap loyalitas. Ini menunjukkan bahwa aspek humanis dalam bentuk layanan berkualitas lebih berperan dalam memuaskan nasabah, sementara aspek rasional seperti kualitas produk lebih mampu meningkatkan loyalitas nasabah. Kepuasan nasabah memediasi pengaruh kualitas layanan dan kualitas produk terhadap loyalitas, namun pengaruh tersebut bersifat parsial. Diduga terdapat faktor lain yang mampu menjelaskan hubungan tersebut, yaitu persepsi risiko dan trust. Kata kunci: kualitas layanan, kualitas produk, kepuasan nasabah, loyalitas nasabah, perbankan.

THE EFFECTS OF LEADERSHIP AND MOTIVATION AGAINSTS WORK DISCIPLINE AND PERFORMANCE OF CIVIL SERVANT EMPLOYEES AT BALAI WILAYAH SUNGAI BALI PENIDA Bayu Permadi; I. B. A Dharmanegara; Ni Wayan Sitiari
Jurnal Ekonomi & Bisnis JAGADITHA Vol. 5 No. 1 (2018)
Publisher : Magister Manajemen, Program Pascasarjana, Universitas Warmadewa

This research was conducted at Balai Wilayah Sungai Bali Penida which aims to analyze and explain the influence of leadership and motivation on work discipline and performance of civil servants. The population in this research is all civil servants at Balai Sungai Bali Penida which amounts to 180 people with the sample is 64 civil servants. The research data is primary data obtained from questionnaires to find out the respondent's perception about the variables studied and secondary data obtained from books, references, documents and other information available at Balai Sungai Bali Penida. Testing research hypothesis used Partial Least Square (PLS) application. The results showed that: (1) leadership has a positive and significant effect on work discipline. (2) motivation has a positive and significant effect on work discipline. (3) leadership has positive and insignificant effect on performance. (4) motivation have positive and significant effect to performance. (5) work discipline has a positive and significant impact on performance. (6) the discipline of full mediation between leadership to performance and (7) the discipline of work mediates some of the motivations for the performance of civil servants in the Balai Wilayah Sungai Bali Penida.

THE EFFECT OF CAREER DEVELOPMENT AND ORGANIZATIONAL CULTURE WITH ORGANIZATIONAL COMMITMENT MEDIATION ON THE CIVIL SERVANTS’ PERFORMANCE AT THE OFFICE OF PUBLIC WORKS AND SPATIAL PLANNING OF BALI PROVINCE Ni Wayan Nerowati; Ni Wayan Sitiari; I Made Sara
Jurnal Ekonomi & Bisnis JAGADITHA Vol. 5 No. 1 (2018)
Publisher : Magister Manajemen, Program Pascasarjana, Universitas Warmadewa

The objective of this study is to determine the influence of career development and organizational culture with organizational commitment as mediation on employee performance. This study was conducted at the Public Works Department of Bali Province with a number of sample is 74 people. Data were collected by using observation method and interview with based on questionnaire. Data were analyzed by using PLS analysis. The results showed that organizational culture had positive effect with insignificant on employee performance; organizational culture has a significant positive effect on organizational commitment; and organizational commitment significantly positive to employee performance. Career development negatively affects performance by not significant; career development has a positive effect on organizational commitment with no significant; organizational commitment mediates the influence of organizational culture on employee performance.

The Effect of Leadership and Work Environment on Employee Performance Through Mediation of Work Spirit at Prama Sanur Beach Hotel Ni Wayan Anggreni; Ni Wayan Sitiari; Putu Indiani
Jurnal Ekonomi & Bisnis JAGADITHA Vol. 5 No. 2 (2018)
Publisher : Magister Manajemen, Program Pascasarjana, Universitas Warmadewa

Abstract-Performance is the achievement or outcome of work (output) in the form of quality and quantity that has been achieved by human resources per unit of time period in carrying out its work duties that is in accordance with the responsibilities assigned. Leadership is an activity to influence the behavior of human either individual or group and/or art. The study was conducted at Prama Sanur Beach Hotel. It addresses the influence of leadership and work environment on employee performance through mediation of work spirit. Participants in this study were 81 persons of 417 employees of Prama Sanur Beach Hotel. We distributed questionnaires containing questions to identify the employee perception toward leadership system realized in their work place. We also collected a number of other related sources and theories to leadership and mediation of work, such as books, documents from library. We tested the hypothesis by Partial Least Square (PLS) application. The results showed that: (1) leadership and work environment have a positive and significant effect on employee work spirit; (2) work environment and the spirt of work positively and significantly affect the employee performance; (3) employee spirit of work can fully mediate between leadership and performance; and (4) employee spirit of work can mediate between the work environment and employee performance. Keywords: Leadership; Work Environment; Working spirit and Performance.

The Effect of Organizational Culture on Employee Performance Mediated by Work Stress: Study at PT ADIRA Dinamika Multifinance in Denpasar I Kadek Dwi Putra Yoga; Ni Wayan Sitiari; I Made Sara; Putu Pertamawati
Jurnal Ekonomi & Bisnis JAGADITHA Vol. 5 No. 2 (2018)
Publisher : Magister Manajemen, Program Pascasarjana, Universitas Warmadewa

Abstract-Performance is a real behavior that is displayed by every person as a work performance generated by employees in accordance with its role in the company. Employee performance is a very important thing in the company's efforts to achieve the company goals. Organizational culture is a habit that has lasted long, used and applied in the circulation of work activities as one of the drivers to improve the work quality of employees and managers of the company. Work stress is a condition of tension that creates a physical and psychological imbalance, affecting the emotions, thought processes, and conditions of an employee. Excessive stress can threaten a person's ability to cope with the environment. As a result, employees develop a variety of stress symptoms that can interfere with their work. This study aims to examine how the influence of organizational culture on employee performance is mediated by work stress. Participants in this study were 78 respondents who were employees of PT. Adira Dinamika Multi Finance in Denpasar. The method of determining the sample used was random sampling. Data collection was done through interview and questionnaire distribution. Data analysis was done by using descriptive analysis and inferential analysis. The research hypothesis was tested using Partial Least Square (PLS) application. The results showed that: (1) Organizational culture has a positive and significant effect on employee performance. (2) Organizational culture has a positive and significant impact on work stress. (3) Work stress has a positive and significant effect on employee performance. (4) Work stress is a perfect mediation between organizational cultures on the performance of employees of PT. Adira Dinamika Multi Finance in Denpasar. Keywords: Organizational Culture; Work Stress and Employee Performance.

The Effect of Stress and Working Environment on Employee Performance through Motivation Mediation: A Case Study on International Restaurant in Badung Bali Kadek Nonik Erawati; Ni Wayan Sitiari; Ni Luh Putu Indiani
Jurnal Ekonomi & Bisnis JAGADITHA Vol. 6 No. 1 (2019)
Publisher : Magister Manajemen, Program Pascasarjana, Universitas Warmadewa

This study aims to determine the effect of stress and working environment on employee performance through motivation mediation at international restaurants in Badung, Bali. The respondents of this study are laborers at international restaurants in Badung, Bali. The samples of this study are 80 people with the determination of the number of samples which is representative. This study uses partial least square analysis (PLS) with the help of PLS software program. The results of this study indicate that 1) stress gives negative and insignificant effects on employee motivation, 2) stress has negative and significant effect on employee performance, 3) the work environment gives positive and significant effect to motivation, 4) work environment gives negative and insignificant effect on employee performance, 5) motivation gives positive and significant effect on employee performance, 6) motivation is not a mediation between stress and employee performance, 7) motivation is a perfect mediation between work environment and employee performance. The implications of this research are international restaurants in Badung, Bali should pay more attention to the performance of their employees by paying attention to the workload so that the employees do not experience excessive levels of stress. And also pay more attention to the work environment, especially non-physical working environment that is still below the total average, such as: the use of technology.

The Effect of Motivation and Physical Work Environment towards Work Satisfaction and Performance of Employees in Non Medical Support Section of Wangaya Public Hospital Denpasar Luh Putu Sri Anggreni; Putu Ngurah Suyatna Yasa; Ni Wayan Sitiari
Jurnal Ekonomi & Bisnis JAGADITHA Vol. 6 No. 1 (2019)
Publisher : Magister Manajemen, Program Pascasarjana, Universitas Warmadewa

The aim of this research is to analyze and explain the influence of motivation and work environment toward satisfaction of work, to analyze and explain the influence of motivation and work environment toward employee performance, to analyze and explain how the satisfaction of work in mediation influence the motivation of employee performance, how the satisfaction of work in mediation influence the work environment of employee performance. To answer the problem, we conducted research with 30 respondents. Data were collected with questionnaire. The analysis technique used was Parsial Least Square (PLS) Version 20. Based on the results obtained, conclusions include motivation has a positive and significant influence on satisfaction of work. Work environment have positive influence and significant to on satisfaction of work. Meanwhile, motivation has no significant effect to the employee performance. Enviroment has a positive and significant influence on employee performance. Satisfaction of work has positive a influence and significant on employee performance. Satisfaction of work is partial mediation between motivation and employee performance at Sekretariat Daerah Kota Denpasar. Satisfaction of work is partial mediation between work enviroment and employee performance at Sekretariat Daerah Kota Denpasar.

Co-Authors A.A. Media Martadiani Anak Agung Rai Sita Laksmi Bayu Permadi Cokorda Istri Agung Vera Nindia Putri D A Gladysia Sistadanta KDS Eka Darmi Pratiwi I Gusti Bagus Sindu Martha Nugraha I Gusti Ngurah Putu Arya Damar I Gusti Putu Ghosadhira Vedhastama I Kadek Dwi Putra Yoga I Ketut Aryanta I Ketut Suantara I Made Mardika I Made Sara I Made Suniastha Amerta I Wayan Sujana I. B Agung Dharmanegara I. B. A Dharmanegara Ida Bagus Agung Dharmanegara Kadek Nonik Erawati Luh Kade Datriani Luh Putu Sri Anggreni Made Ermawan Yoga Antara Ni Ketut Kardiasih Ni Komang Arini Styawati Ni Luh Laksmi Rahmantari Ni Luh Putu Indiani Ni Putu Dita Ariyanti Ni Wayan Anggreni Ni Wayan Eka Putri Ni Wayan Nerowati Putu Indiani Putu Ngurah Suyatna Yasa Putu Pertamawati Sang Putu Krisna Adhi Pranata Sarmawa, I Wayan Gde Yasa, Putu Ngurah Suyatna

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