Journal of Health and Nutrition Research
Vol. 5 No. 1 (2026)

Impact of the I-PASS Communication Method on Nurse Handover Quality in Hospital Settings: A Scoping Review

Agnes Stephania Penu (Faculty of Nursing, Universitas Padjadjaran, Indonesia)
Ati Surya Mediawati (Faculty of Nursing, Universitas Padjadjaran, Indonesia)
Hana Rizmadewi Agustina (Faculty of Nursing, Universitas Padjadjaran, Indonesia)



Article Info

Publish Date
01 Apr 2026

Abstract

Effective handover communication is a crucial element in ensuring patient safety and continuity of care in clinical settings. Communication errors during handovers frequently lead to medical errors and adverse events. The I-PASS method was developed as a structured solution to address these challenges. This study aims to identify and synthesize evidence regarding the impact of implementing the I-PASS communication method on the quality of nurse handovers and its contribution to improving patient safety. A comprehensive literature search was conducted across four major databases (Science Direct, EBSCO, PubMed, and Scopus) from December 2024 to September 2025, using keywords such as "Nurse”, "I-PASS Method," "Communication”, “Quality Handover” and "Patient Safety". Nine articles met the inclusion criteria, comprising quantitative, prospective, observational, and quasi-experimental studies published in English between 2015-2025. A total of 9 studies were included in this review. This study found five themes of impact I-PASS communication methods on the quality of nurse handovers. The implementation of I-PASS was associated with reduction in communication errors, improvement information quality, medical staff satisfaction, time efficiency, as well as patient and family engagement. While the effectiveness of I-PASS has been demonstrated across various contexts, implementation challenges such as environmental interruptions and the need for managerial support remain.

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Journal Info

Abbrev

jhnr

Publisher

Subject

Medicine & Pharmacology Nursing Public Health

Description

The Journal of Health and Nutrition Research (ISSN: 2829-9760) is an international peer-reviewed, scientific, and open-access journal managed by Media Publikasi Cendekia Indonesia. Journal of Health and Nutrition Research aims to provide forum exchanges and interfaces between researchers and related ...