AICOS
Vol. 3 No. 1 (2026): AICOS: Asian Journal Of Islamic Economic Studies

THE ROLE OF MANAGEMENT INFORMATION SYSTEMS IN IMPROVING OPERATIONAL EFFICIENCY IN CAFE ATEKU BUSINESSES

Jeinvanny Githa Theosendy Tarigan (Unknown)
Ryndian Gusty (Unknown)



Article Info

Publish Date
01 Apr 2026

Abstract

This study aims to identify the role of Management Information Systems in improving operational efficiency at Ateku Kopi Cafe, a micro-enterprise located in Medan City. Using a descriptive qualitative method through interviews and direct observation, this research examines the use of digital systems such as Luna/Mocapos for transaction recording and Google Calendar for employee scheduling. The results indicate that these systems help accelerate transaction processes, enhance the accuracy of financial reporting, and support better coordination among employees. However, several challenges remain, including manual stock management, limited system access, and insufficient digital training for staff. Overall, the implementation of Information Systems provides a positive impact on the operational efficiency of the business. Further development of an integrated system and continuous digital literacy training is recommended to improve UMKM performance amid ongoing digital transformation.

Copyrights © 2026






Journal Info

Abbrev

acs

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

AICOS: Asian Journal of Islamic Economics Studies ISSN 3032-7156 is a peer-reviewed journal and scientific journal published by Fakultas Ekonomi dan Bisnis Islam Institut Agama Islam Negeri Kerinci. Authors should submit only papers that have been carefully proofread and polished. Before submission, ...