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Ryndian Gusty
Politeknik Negeri Medan
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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IMPLEMENTATION OF DIGITAL INFORMATION SYSTEMS TO IMPROVE OPERATIONAL EFFICIENCY IN RETAIL SMEs Rara azahra; Zahra Ardiana Putri; Ryndian Gusty; Muhammad Dalim
Asian Journal of Islamic Economic Studies Vol. 3 No. 1 (2026): AICOS: Asian Journal Of Islamic Economic Studies
Publisher : Fakultas Ekonomi dan Bisnis Islam IAIN Kerinci

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32939/aicos.v3i1.6692

Abstract

This research aims to analyze the implementation of digital information systems in increasing operational efficiency in micro, small, and medium enterprises (UMKM) in the retail sector, by taking a case study at Indomaret Medan. Digital transformation becomes a vital need for MSMEs in the era of industry 4.0 to increase competitiveness and operational efficiency. The research method used is qualitative descriptive with data collection techniques through in-depth interviews and direct observation of the store's operational process. The research results show that the implementation of the digital information system at Indomaret covers various operational aspects, including digital cash register system, technology-based attendance system, human resource management system, and technical support through Electronic Data Processing (EDP). Research findings indicate that digitalization has a positive impact on operational efficiency, especially in transaction speed, data accuracy, and employee performance monitoring. However, there are technical obstacles faced, especially related to the stability of the internet connection that affects the smoothness of the system. This research provides a theoretical contribution in understanding the factors that determine the success of information system implementation in retail MSMEs and provides practical recommendations for business actors who want to do digital transformation.
ANALYSIS OF OPERATIONAL BARRIERS AND DEVELOPMENT STRATEGIES FOR WAITINGLIST COFFEE MSMEs IN MEDAN CITY Erika Kristina Sibarani; Marista Suryani Sitompul; Ryndian Gusty
Asian Journal of Islamic Economic Studies Vol. 3 No. 1 (2026): AICOS: Asian Journal Of Islamic Economic Studies
Publisher : Fakultas Ekonomi dan Bisnis Islam IAIN Kerinci

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32939/aicos.v3i1.6695

Abstract

The purpose of this study is to examine the operational obstacles and development strategies experienced by Waitinglist Coffee, a micro, small, and medium enterprise (MSMEs) in Medan, which is one of the growing culinary businesses. The methodology used is a qualitative approach through direct interviews and field observations to obtain in-depth data on issues related to raw materials, technology, marketing, and labor. The findings of the study show that the main obstacles faced by Waitinglist Coffee include a lack of quality raw material supplies, suboptimal use of digital payment systems, and limitations in digital promotion to reach a wider market. From a human resources perspective, the challenges relate to manual employee management, which impacts work efficiency. Recommended development strategies include enhancing cooperation with local suppliers, utilizing digital technology such as cashier applications and marketing through social media, and technology-based human resource management training. This study is expected to serve as a reference for other MSMEs in the culinary sector in overcoming operational obstacles and designing sustainable development strategies amid increasingly fierce business competition.
THE ROLE OF MANAGEMENT INFORMATION SYSTEMS IN IMPROVING OPERATIONAL EFFICIENCY IN CAFE ATEKU BUSINESSES Jeinvanny Githa Theosendy Tarigan; Ryndian Gusty
Asian Journal of Islamic Economic Studies Vol. 3 No. 1 (2026): AICOS: Asian Journal Of Islamic Economic Studies
Publisher : Fakultas Ekonomi dan Bisnis Islam IAIN Kerinci

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32939/aicos.v3i1.6696

Abstract

This study aims to identify the role of Management Information Systems in improving operational efficiency at Ateku Kopi Cafe, a micro-enterprise located in Medan City. Using a descriptive qualitative method through interviews and direct observation, this research examines the use of digital systems such as Luna/Mocapos for transaction recording and Google Calendar for employee scheduling. The results indicate that these systems help accelerate transaction processes, enhance the accuracy of financial reporting, and support better coordination among employees. However, several challenges remain, including manual stock management, limited system access, and insufficient digital training for staff. Overall, the implementation of Information Systems provides a positive impact on the operational efficiency of the business. Further development of an integrated system and continuous digital literacy training is recommended to improve UMKM performance amid ongoing digital transformation.
Co-Authors Dalim, Muhammad Erika Kristina Sibarani Jeinvanny Githa Theosendy Tarigan Marista Suryani Sitompul Rara azahra Zahra Ardiana Putri