JUTIK : Jurnal Teknologi Informasi dan Komputer
Vol. 12 No. 1 (2026): JUTIK : Jurnal Teknologi Informasi dan Komputer, Edisi April 2026

EVALUASI KUALITAS WEBSITE E-COMMERCE ZI-SHOP DENGAN MODEL SQO-OSS MENGGUNAKAN METODE PROFILE MATCHING

Mohammad Ferdian Saputro (Unknown)
Harsya Mahardika Pratama (Unknown)
Adhek Satrya Alfiansyah (Unknown)
Muhammad Naufal Dzaky Robbaniyyin (Unknown)
Rani Purbaningtyas (Unknown)



Article Info

Publish Date
01 Apr 2026

Abstract

The development of digital technology has encouraged businesses to shift from conventional methods to digital platforms, such as e-commerce. However, challenges such as high commission fees in the marketplace encourage MSMEs to develop independent e-commerce websites. This study aims to evaluate the software quality of ZI-Shop, an independent e-commerce website developed using Laravel and Livewire at Politeknik Negeri Jember. The evaluation was conducted based on three software quality indicators according to the SQO-OSS model, namely maintainability, reliability, and security. The research used the profile matching method to compare the actual profile of application quality with a predetermined ideal profile. The data was collected through a questionnaire using a 1-5 Likert scale distributed to 20 respondents who use the ZI-Shop application. The weight of maintainability and reliability indicators was 40%, and security was 20%, while core factors and secondary factors were given a weight of 60% and 40% respectively. The final results of the profile matching method are used to calculate the level of conformity of application quality to the expected ideal value. This research is expected to provide an objective picture of the quality of the ZI-Shop application and become a reference in the development of other independent e-commerce websites in order to increase the efficiency and profitability of online businesses.

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Journal Info

Abbrev

jutik

Publisher

Subject

Computer Science & IT Control & Systems Engineering Economics, Econometrics & Finance Education Engineering Social Sciences

Description

Jurnal Teknologi Informasi dan Komputer berisi tulisan yang diangkat dari hasil penelitian di bidang teknologi informasi dan komputer. Jurnal ini merupakan sarana bagi peneliti di bidang ilmu teknologi informasi dan komputer untuk mempublikasikan karya-karya penelitiannya. Redaksi penyunting jurnal ...