Journal of Innovation in Business and Economics
Vol. 10 No. 01 (2026): Journal of Innovation in Business and Economics

How does social media marketing impact consumer response? The role of brand equity in Indonesia’s SVOD Services

Nainggolan, Giovany Tarminasyah (Unknown)
Perwangsa Nuralam, Inggang (Unknown)



Article Info

Publish Date
31 Mar 2025

Abstract

The growth of digital technology has led Indonesians to increasingly use social media, a trend that marketers leverage to enhance brand awareness, image, loyalty, and willingness to pay premium prices. This study examines the impact of Social Media Marketing Activities on Brand Loyalty and Willingness to Pay Premium Prices, with Brand Awareness and Brand Image as intervening. Using the Stimulus-Organism-Response (S-O-R) framework, social media marketing activities as the stimulus, brand equity (awareness and image) as the organism, and consumer responses (loyalty and willingness to pay premium) as the response. Data was collected from 270 Indonesian Subscription Video-on-Demand users through purposive sampling and analyzed using Partial Least Square-Structural Equation Modeling (PLS-SEM) via SmartPLS. Results indicate that social media marketing activities significantly influences brand awareness and brand image, which, in turn, significantly impact brand loyalty and the willingness to pay premium prices

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Journal Info

Abbrev

jibe

Publisher

Subject

Economics, Econometrics & Finance

Description

The Journal of Innovation in Business and Economics (JIBE) is published by the Department of Economics and Business at University of Muhammadiyah Malang in 2017. Previously this journal was known as Jurnal Media Ekonomi that was initially published in 2000. In 2011 until 2016, this journal was ...