Jurnal Studi Multidisiplin Ilmu
Vol 1 No 1 (2023): Januari

Pengaruh Citra Perusahaan dan Produk Bancassurance terhadap Perilaku Konsumen

Finny Ligery (Universitas Ma’arif Lampung, Lampung)



Article Info

Publish Date
14 Apr 2023

Abstract

Purpose: The study aims to know consumer behavior in the banking sector related to bancassurance products. This study input corporate image that play important role in the terms of providing information about bancassurance products that have low aspect according to the consumers’ perception. Method: This study is quantitative. The sample is taken by using purposive sampling from 200 consumers. The data was collected by using structural equation modeling by Lisler 8.8. Result: The results show that consumer behavior is influenced by corporate image and bancassurance products. It means the decision to buy is when the consumer knows that the banking party can be trusted and bancassurance products offered have advantages and profits. However, the banking image will be turned negative if bancassurance products offered to the consumers do not qualify as it was promised.

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Journal Info

Abbrev

Jasmi

Publisher

Subject

Computer Science & IT Economics, Econometrics & Finance Education Social Sciences Other

Description

Jurnal Studi Multidisiplin Ilmu (JASMI) is a peer-reviewed scientific journal that publishes articles covering a wide range of disciplines, including economics, business, education, humanities, social sciences, and technology. The journal aims to serve as a platform for academics, researchers, and ...