International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS)
Vol. 6 No. 1 (2026): February

THE IMPACT OF TECHNOSTRESS AND ORGANIZATIONAL SUPPORT ON EMPLOYEE WELL BEING: EXAMINING BURNOUT AS A MEDIATOR

Nasra (Universitas Mulawarman)
Irsan Tricahyadinata (Universitas Mulawarman)
Saida Zainurossalamia ZA (Universitas Mulawarman)



Article Info

Publish Date
28 Feb 2026

Abstract

This study analyzes the influence of technostress and organizational support on employee well-being, with burnout as a mediating mechanism in public sector digital bureaucracy. Digital transformation in local government performance systems creates technological demands that can drain employees' psychological resources. Based on the integration of JD-R theory and Perceived Organizational Support theory, this quantitative study used an SEM PLS approach on 57 employees. The results show that technostress directly increases burnout and decreases well-being, whereas organizational support effectively suppresses burnout but does not have a significant direct effect on well-being. Burnout decreases well-being but does not significantly mediate all tested relationships. These findings extend the theory by showing that in the context of a control-oriented digital bureaucracy, technological stress can directly decrease well-being without the accumulation of chronic fatigue. The theoretical and policy implications emphasize the importance of adaptive and resource-oriented digital design.

Copyrights © 2026






Journal Info

Abbrev

IJEBAS

Publisher

Subject

Economics, Econometrics & Finance

Description

This journal aims to examine new breakthroughs and current issues regarding advances in science and technology in the fields of Economics, Business, Sharia Administration, Accounting and Agriculture ...