<![CDATA[This study aims to analyze the level of user satisfaction with the SPA (Accreditation Management Software) application used at the Manpower and Transmigration Office of South Sumatra Province. The evaluation was carried out using the Usability Testing method, which consists of five main indicators: learnability, efficiency, memorability, errors, and satisfaction. Data were collected through questionnaires distributed to 35 respondents who actively use the application. The data were then analyzed quantitatively using validity and reliability tests, as well as F-tests and T-tests through SPSS software. The results indicate that the SPA application has a good level of user satisfaction, with an average score of 74%. Learnability scored 87%, efficiency 86%, memorability 50%, errors 46%, and satisfaction 83%. These findings show that the SPA application is generally easy to use and meets user requirements, although improvements are still needed in the memorability and error aspects to enhance the overall effectiveness and quality of the application. ]]>
Copyrights © 2025
