Jejak digital: Jurnal Ilmiah Multidisiplin
Vol. 2 No. 3 (2026): MEI 2026

Pengaruh E-Wom, Brand Image dan Service Quality Terhadap Keputusan Berlangganan Platform Streaming di Disney+ Hotstar

Pramana, Muhammad Yoga Adhi (Unknown)
Rahmawati, R. (Unknown)



Article Info

Publish Date
06 Apr 2026

Abstract

The growth of technology in the current digital era has changed the way people consume TV series entertainment. Disney+ Hotstar as one of the main streaming platforms in this streaming market. In the world of marketing Disney+ Hotstar requires an effective marketing plan to attract consumer attention. The objectives of this study are (1) To determine the influence of E-WOM on the decision to subscribe to the streaming platform on Disney+ Hotstar. (2) To determine the influence of Brand Image on the decision to subscribe to the streaming platform on Disney+ Hotstar. (3) To determine the influence of Service Quality on the decision to subscribe to the Disney+ Hotstar streaming platform (4) To determine the influence of E-WOM, Brand Image and Service Quality on the decision to subscribe to Disney+ Hotstar. The method used is quantitative with multiple linear regression analysis. The sample in this study amounted to 108 respondents. The results of the study show that (1) E-WOM has a positive but not significant effect on the Subscription Decision. (2) Brand Image has a positive and significant effect on Subscription Decisions. (3) Service Quality has a positive and significant effect on Subscription Decisions. (4) Simultaneously, E-WOM, Brand Image, and Service Quality have a significant effect on Subscription Decisions.

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Journal Info

Abbrev

jejakdigital

Publisher

Subject

Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences Other

Description

Jurnal Ilmiah Multidisiplin adalah jurnal elektronik dan cetak Open Access Journal yang diterbitkan oleh Indo Publishing setiap 6 kali dalam setahun menyediakan forum untuk mempublikasikan artikel penelitian asli, artikel review dari kontributor, dan berita teknologi baru mencangkup multidisiplin ...