JOURNAL SCIENTIFIC OF MANDALIKA (JSM)
Vol. 7 No. 4 (2026): (In Progress)

Analisis kepuasan taruna akademi kepolisian terhadap layanan pendidikan dan pembinaan tahun 2025: pendekatan mixed methods

Susy Fitria (Akademi Kepolisian)
Monica Niken Wulandari (Akademi Kepolisian)
Sahrul (Universitas Ivet Semarang)



Article Info

Publish Date
05 Apr 2026

Abstract

The implementation of educational and developmental services constitutes a systematic effort to put policies, programs, and academic activities into practice in order to meet cadets’ needs and enhance their satisfaction. This study aims to analyze the satisfaction level of the Police Academy cadets with the implementation of educational and developmental services in 2025. The research employs a mixed-methods approach with a sequential explanatory design, in which quantitative data are collected and analyzed first, followed by qualitative data to further explain the quantitative findings. Quantitative data were obtained through a five-point Likert-scale questionnaire ranging from “very satisfied” to “very dissatisfied.” The questionnaire was distributed to Police Academy cadets, while qualitative data were collected through interviews and observations. Quantitative data were analyzed descriptively to determine cadet satisfaction levels, whereas qualitative data were analyzed through data reduction, data display, and conclusion drawing. The quantitative results indicate that respondents’ satisfaction falls within the “Very High” category, with an average score of 91.6%. Qualitative findings further show that, in general, cadets hold positive views regarding the implementation of academic and non-academic activities within the educational environment. However, several aspects still require improvement, including the utilization of learning technologies, active instructor engagement, and the availability of supporting facilities and infrastructure.

Copyrights © 2026






Journal Info

Abbrev

jomla

Publisher

Subject

Humanities Languange, Linguistic, Communication & Media Other

Description

This journal is a means of scientific publication to develop knowledge and information. This journal specifically contains the results of research carried out in all scientific fields. Apart from publishing research results, this journal also accepts manuscripts from literature reviews and other ...