Journal of Community Service and Empowerment
Vol. 7 No. 1 (2026): April

Da'wah Communication in Maintaining Harmony Among Religious Communities

Ati’ Nursafa’ah (Islamic Studies Departement, Postgraduate, State Islamic University Sunan Ampel Surabaya, Jl. Ahmad Yani No. 117, Surabaya, East Java, 60237, Indonesia)
Muhammad Rozan Fikri (Managerial Communication Departement, School of Multimedia Technology & Communication, Universiti Utara Malaysia, Sintok, 06010 Bukit Kayu Hitam, Kedah, Malaysia)
Mohammad Afid Syafiri (Islamic Studies Departement, Postgraduate, State Islamic University Sunan Ampel Surabaya, Jl. Ahmad Yani No. 117, Surabaya, East Java, 60237, Indonesia)
Vivi Silvia Huri (Islamic Communication Broadcasting, State Islamic University Sunan Gunung Djati Bandung, Jl. AH. Nasution No.105, Cipadung Wetan, Kec. Cibiru, Kota Bandung, West java, 40614, Indonesia)



Article Info

Publish Date
02 Apr 2026

Abstract

This article discusses the role of da'wah communication in maintaining interfaith harmony, focusing on persuasive and empathetic da'wah strategies in interfaith communities. In the context of a multicultural society, da'wah is not only understood as the activity of conveying religious teachings, but also as a medium for social dialogue oriented towards strengthening the values of tolerance and social cohesion. This study uses a qualitative method with a descriptive analytical approach to explore forms of da'wah communication that can bridge differences in beliefs and build harmonious relations between people. Data were obtained through in-depth interviews, participatory observation, and documentation of interfaith da'wah activities organized by religious leaders and religious institutions at the community level. The results show that persuasive da'wah strategies that emphasize dialogue, respect for differences, and the delivery of moral messages in a humanistic manner are capable of fostering social empathy and strengthening a sense of togetherness amid plurality. The empathetic approach taken by preachers has proven effective in reducing interfaith prejudice and enhancing constructive social interaction. Thus, da'wah communication based on persuasive and empathetic values plays a significant role in maintaining harmony and strengthening social cohesion in a pluralistic society.

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Journal Info

Abbrev

jcse

Publisher

Subject

Social Sciences Other

Description

This journal publishes articles on community service and empowerment results that are problem-solving, comprehensive, meaningful, and sustainable, with clear goals. Various community service and empowerment activities must have novelty (have innovation and creativity), so that they do not just ...