Journal of Health Service Administration and Hospital Management
Vol. 2 No. 1 (2026): January, 2026

Capital Structure, Asset Turnover, and Service Quality among IDX-Listed Private Hospital Groups: Evidence from Panel Data Analysis

Rafika Aini (Unknown)



Article Info

Publish Date
03 Feb 2026

Abstract

This study examines the association between capital structure and asset utilization with service quality among IDX-listed private hospital groups in Indonesia. The study employs an observational quantitative design using panel data rather than a causal-comparative approach. The sample consists of seven hospital groups observed over the 2021–2024 period, resulting in 28 firm-year observations. Financial data were obtained from audited annual reports, while service quality is measured using the Patient Satisfaction Index (PSI) reported in sustainability reports. National Quality Indicators (NQI) are used only as contextual references and are not included in the regression model. The empirical model applies panel data regression to estimate the relationship between Debt to Equity Ratio (DER), Total Asset Turnover (TATO), and PSI. The findings indicate that DER is negatively associated with PSI, while TATO shows a positive association. These results should be interpreted as statistical associations rather than causal relationships. The study contributes by providing empirical evidence on how financial indicators relate to perceived service quality within the context of Indonesian private hospital groups.

Copyrights © 2026






Journal Info

Abbrev

laceri

Publisher

Subject

Health Professions

Description

Journal of Health Service Administration and Hospital Management (LACERI) is an open-access, peer-reviewed scientific journal managed by CV. Get Press Indonesia. This journal focuses on the advancement of knowledge and practice to improve the effectiveness, efficiency, and quality of hospital ...