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p-Index From 2021 - 2026
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This Author published in this journals
All Journal Sustainable Applied Modification Evidence Community Journal of Health Service Administration and Hospital Management
Rafika Aini
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Health Professions Public Health

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Efforts to Increase Knowledge of Clean and Healthy Living Rafika Aini; Dewi Fitriani; Makmur Hidayat; Rahmadhani; Maisharoh
Sustainable Applied Modification Evidence Community (SAMEC) Vol 1 No 1 (2024): June, 2024
Publisher : CV. Get Press Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69855/samec.v1i1.21

Abstract

Clean and Healthy Living Behavior (PHBS) is an action taken to improve individual and community health through daily habits that support cleanliness and health. This empowerment aims to understanding of PHBS through educational programs involving lectures, discussions and questions and answers. This program was held on 23-24 September 2023 and was attended by 57 grade 7 students. The pre-test and post-test results showed an increase in students' knowledge from an average score of 6.49 to 8.91, indicating the effectiveness of the educational program in increasing awareness and knowledge about PHBS. The main emphasis in this program is the importance of washing hands properly to prevent disease, as well as the role of a clean school environment in supporting student health and learning achievement. The research conclusion shows that education about PHBS is effective in increasing students' knowledge, which in turn can contribute to creating a healthier school environment and supporting learning achievement. Support from families and schools, as well as the active role of the School Health Unit (UKS), is very important in maintaining and improving clean and healthy living behavior among students.
Utilisation of Natural Resources for Ecotourism Development in Community Service Programme Mila Sari; Fathia Rahmadini; Kalasta Ayunda Putri; Handri Maika Saputra; Rafika Aini
Sustainable Applied Modification Evidence Community (SAMEC) Vol 2 No 1 (2025): June, 2025
Publisher : CV. Get Press Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69855/samec.v2i1.161

Abstract

Community-based ecotourism (CBET) is one of the most popular ecotourism programs in the world. This study uses a qualitative descriptive approach that aims to comprehensively describe the process of utilizing natural resources in developing ecotourism through community service programs. Data collection was conducted through several main techniques, namely participant observation, in-depth interviews, and focus group discussions (FGDs). Focus group discussions were aimed at key informants who had knowledge and active involvement in ecotourism development, to explore experiences, challenges, and strategies used in program implementation. Thematic analysis techniques were used to identify patterns, main themes, and relationships between variables in the context of ecotourism based on the use of natural resources. The results of the quantitative descriptive analysis show that the level of community participation in the ecotourism activities is in the very high category, with an average score of 4.21 out of 5 and a participation frequency of 87.5%. High community involvement, the formation of institutions such as Pokdarwis, and increased environmental understanding indicate that the Community-Based Ecotourism model can be implemented effectively at the village level.
Capital Structure, Asset Turnover, and Service Quality among IDX-Listed Private Hospital Groups: Evidence from Panel Data Analysis Rafika Aini
Journal of Health Service Administration and Hospital Management Vol. 2 No. 1 (2026): January, 2026
Publisher : CV. Get Press Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69855/laceri.v2i1.539

Abstract

This study examines the association between capital structure and asset utilization with service quality among IDX-listed private hospital groups in Indonesia. The study employs an observational quantitative design using panel data rather than a causal-comparative approach. The sample consists of seven hospital groups observed over the 2021–2024 period, resulting in 28 firm-year observations. Financial data were obtained from audited annual reports, while service quality is measured using the Patient Satisfaction Index (PSI) reported in sustainability reports. National Quality Indicators (NQI) are used only as contextual references and are not included in the regression model. The empirical model applies panel data regression to estimate the relationship between Debt to Equity Ratio (DER), Total Asset Turnover (TATO), and PSI. The findings indicate that DER is negatively associated with PSI, while TATO shows a positive association. These results should be interpreted as statistical associations rather than causal relationships. The study contributes by providing empirical evidence on how financial indicators relate to perceived service quality within the context of Indonesian private hospital groups.
Analysis of Hospital Reporting Compliance with National Quality Indicators (NQI) on the Ministry of Health's SIRS Online Platform: Determinants and Implications for Service Transparency Rahayu Tri Nuritasari; Arlia; Miftahul Jannah; Rafika Aini; Mirza Aulia
Journal of Health Service Administration and Hospital Management Vol. 1 No. 1 (2025): January, 2025
Publisher : CV. Get Press Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69855/jhsah.v1i1.341

Abstract

Hospital reporting compliance with the National Quality Indicators (NQI) on the Ministry of Health’s SIRS Online platform plays a key role in evaluating and managing Indonesia’s healthcare quality. This study assesses the level of hospital reporting adherence, identifies significant influencing factors, and explores implications for service transparency. Using cross-sectional quantitative analysis of national secondary data from 2019 to 2024, the research analyzed data from all active hospitals reporting on SIRS. Descriptive and regression analyses revealed a compliance increase from 58% to 72%, with significant variation across provinces and hospital classes. Key determinants positively impacting compliance were human resource capacity, digital information technology support, and leadership commitment. Persistent challenges include infrastructural limitations, cultural resistance, and inconsistent data quality. Strengthening workforce skills, advancing interoperable digital systems, and fostering a transparent reporting culture are essential to improve accountability and public trust. The study underscores the critical need for collaboration between the government and hospital institutions to optimize reporting systems, thereby enhancing healthcare service quality across Indonesia.
The Influence of KARS Accreditation Status (Paripurna vs. Non-Paripurna) on Patient Satisfaction Ratings: A Case Study of Public Sentiment Analysis on Google Maps Reviews Rafika Aini; Mila Sari
Journal of Health Service Administration and Hospital Management Vol. 1 No. 2 (2025): July, 2025
Publisher : CV. Get Press Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69855/laceri.v1i2.429

Abstract

The quality stability of healthcare services in Indonesia is critically influenced by the Hospital Accreditation Commission (KARS) certification, which functions as a formal regulatory system ensuring compliance with national standards. Despite this, a gap persists between formal accreditation status (Paripurna vs. Non-Paripurna) and actual patient satisfaction, particularly as reflected in public sentiment on digital platforms like Google Maps. This study aims to analyze the correlation between KARS accreditation levels and patient satisfaction ratings derived from sentiment analysis of over 50,000 Indonesian-language Google Maps reviews spanning 2020–2025. Employing a quantitative correlational design, the research integrates ordinal accreditation data and sentiment classification results generated through advanced machine learning methods (LSTM/Naïve Bayes). The analysis utilized Spearman’s rank correlation to assess the association between hospital accreditation status and aggregated sentiment scores. Findings reveal a statistically significant but weak positive correlation (ρ = 0.215, p < 0.001), indicating that higher formal accreditation does not strongly predict better patient-perceived quality. Negative sentiments notably cluster around non-technical service issues such as staff empathy and administrative delays, highlighting deficiencies unaddressed by the accreditation framework. These results suggest the need for hospital management and policymakers to incorporate digital patient feedback as a critical complement to traditional quality assurance measures. The study advocates for integrating Patient Reported Experience Measures (PREMs) from online sources into KARS standards and encourages future research using diagnostic tools like Root Cause Analysis to target underlying causes of patient dissatisfaction. This comprehensive approach aims to close the gap between institutional compliance and patient experience, promoting sustainable improvements in healthcare service quality in Indonesia.
Co-Authors Arlia DEWI FITRIANI Fathia Rahmadini Handri Maika Saputra Kalasta Ayunda Putri Maisharoh Makmur Hidayat MIFTAHUL JANNAH Mila Sari Mila Sari Mirza Aulia Rahmadhani