Jurnal Manajemen FE-UB
Vol. 3 No. 1 (2015)

PENJUALAN TERHADAP KEPUASAN KONSUMEN PT. INDOFOOD SUKSES MAKMUR. Tbk BOGASARI FLOUR MILLS DI JAKARTA

Wahyu Murti dan Oman Pardepi (Unknown)



Article Info

Publish Date
04 Jul 2018

Abstract

The purpose of this study is to analyze the effect of simultaneous and partial product quality, service quality and Sales Promotion of consumer satisfaction PT. Indofood Sukses Makmur Tbk. Bogasari Flour Mills in Jakarta.The variables that theoretically influence the relationship between the independent variables to the Dependent variable are the interverning variables in this case, as the observed variable and able to directly correlate between the Independent variables (Product Quality, Service Quality and Sales Promotion) to the Dependent variable (Customer Satisfaction). By taking samples of 80 consumers of PT. Indofood Sukses Makmur Tbk. Bogasari Flour Mills in Jakarta.To solve the problem by analyzing and testing the relationship and influence between independent variables on dependent variable used by causalistic model through path analysis (Path Analisys) with SPSS 20.2. Keywords: Product Quality, Service Quality, Sales Promotion and Consumer Satisfaction.

Copyrights © 2015






Journal Info

Abbrev

manajemen

Publisher

Subject

Decision Sciences, Operations Research & Management Other

Description

Jurnal Manajemen FE-UB is a journal published by the Faculty of Economics, Universitas Borobudur. This journal aims to publish scientific publications that focus on management-related topics: Marketing, Green Management Finance and Banking, Strategic Management, Operation Management, Human Resource ...