Balance : Jurnal Akuntansi dan Manajemen
Vol. 4 No. 3 (2025): Desember 2025

Pengaruh Viral Marketing Tiktok Affiliate, Kualitas Produk, Electronic Word Of Mouth, Dan Harga Terhadap Minat Beli Konsumen

Dwi Nanda Lestari (Universitas Labuhanbatu)
Junita lubis (Universitas Labuhanbatu)
Muhammad Raja Siregar (Universitas Labuhanbatu)



Article Info

Publish Date
31 Dec 2025

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh viral marketing tiktok affiliate, kualitas produk, electronic word of mouth dan harga terhadap minat beli konsumen. Responden dalam penelitian ini adalah mahasiswa-mahasiswi semester vii FEB Universitas Labuhanbatu. Jumlah sampel sebanyak 77 responden. Jenis penelitian merupakan deskriftif kuantitatif dengan menyebarkan kuesioner. viral marketing Tiktok Affiliate sangat membantu mereka dalam membeli suatu produk. Namun pengguna mengatakan bahwa banyak terdapat video yang tidak original sehingga penguna harus detail sebelum membeli produk tersebut. Untuk kualitas produk pengguna pernah merasa kecewa dengan produk yang dijual. Dimana produk yang di review dalam video berbeda dengan produk yang datang. Sedangkan fenomena untuk Electronic Word Of Mouth pengguna merasa pemasaran dari mulut ke mulut menggunakan media elektronik memberikan informasi yang tidak akurat karena terdapat beberapa ulasan palsu pada produk tersebut. Sedangkan harga yang di tawarkan terkadang tidak sesuai dengan kualitas produk yang datang. Hasil penelitian menunjukkan bahwa Viral marketing, kualitas produk, E-wom dan harga berpengaruh positif dan signifikan terhadap minat beli konsumen baik secara simultan maupun secara parsial. Hasil akhir penelitian bahwa variabel independent memberikan pengaruh sebesar 0,702 atau sebesar 70,2% dan sisanya dipengaruhi oleh faktor pendukung lainnya.   This study aims to determine the effect of TikTok affiliate viral marketing, product quality, electronic word of mouth, and price on consumer purchasing interest. Respondents in this study were seventh-semester students of the Faculty of Economics and Business, Labuhanbatu University. The sample size was 77 respondents. TikTok Affiliate viral marketing has been very helpful in purchasing products. However, users say many videos are not authentic, so they need to be thorough before purchasing. Regarding product quality, users have been disappointed with the products sold, where the product reviewed in the video differs from the actual product. Regarding electronic word of mouth, users feel that word of mouth marketing using electronic media provides inaccurate information due to the presence of several fake reviews. Meanwhile, the price offered sometimes does not match the quality of the product received. The research type was descriptive quantitative by distributing questionnaires. The results showed that viral marketing, product quality, e-WOM, and price had a positive and significant effect on consumer purchasing interest, both simultaneously and partially. The final result of the study was that the independent variable had an effect of 0.702 or 70.2%, with the remainder influenced by other supporting factors.

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Journal Info

Abbrev

jam

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Balance : Jurnal Akuntansi dan Manajemen is a manuscript publication media that contains the results of Research in Accounting & Management that applies for peer review. Manuscripts published in Balance Jurnal Akuntansi dan Manajemen contain the results of scientific research, original articles, and ...