SOSIOEDUKASI : JURNAL ILMIAH ILMU PENDIDIKAN DAN SOSIAL
Vol 15 No 1 (2026): SOSIOEDUKASI : JURNAL ILMIAH ILMU PENDIDIKAN DAN SOSIAL

THE INFLUENCE OF SOCIAL MEDIA MARKETING AND BRAND AWARENESS ON PURCHASE INTENTION WITH BRAND IMAGE AS A MEDIATING VARIABLE AT ADIWANA RESORT JEMBAWAN UBUD

Cecilia Dea Natasha Setiawan (LSPR Institute of Communication and Business, Indonesia)
Ni Putu Intan Ananda Putri (LSPR Institute of Communication and Business, Indonesia)
Ni Nyoman Anjali Seruni (LSPR Institute of Communication and Business, Indonesia)



Article Info

Publish Date
30 Mar 2026

Abstract

The present research examines the impact exerted by social media marketing and brand awareness on purchase intention, wherein brand image operates as an intervening construct, focusing on Adiwana Resort Jembawan, a four-star wellness boutique establishment located in Ubud, Bali. Despite active Instagram marketing and strong brand awareness metrics, the resort experienced persistently low consumer purchase intention, reflected in unmet room booking targets and declining website visits between 2019 and 2021. This contradiction motivated an investigation into the interrelationships among the four variables. A quantitative research framework was utilized, wherein data were obtained from 115 Instagram followers of the resort, selected through purposive sampling, using Likert-scale questionnaires. Subsequent analysis was performed employing Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 3.3.3. The investigation substantiates seven significant positive associations: social media marketing and brand awareness each exert a positive influence on both purchase intention and brand image; brand image positively affects purchase intention; and brand image serves as a mediator in the relationships connecting both independent variables to purchase intention. The model shows strong predictive relevance (Q² = 0.895). To boost bookings, Adiwana Resort Jembawan should improve Instagram accessibility, share consistent product information, and create engaging content. Future research should include other locations and additional variables to enhance generalizability.

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Journal Info

Abbrev

sosioedukasi

Publisher

Subject

Education Social Sciences Other

Description

urnal sosioedukasi (e-ISSN: 2541-612X, Print ISSN 2086-6135) diterbitkan oleh Fakultas Keguruan dan Ilmu Pendidikan Universitas PGRI Banyuwangi, diterbitkan dua kali setahun pada bulan mei dan november. fokus Scientific Journals of Education and Social. Jurnal sosioedukasi mencakup semua bidang dan ...