MEDIA BISNIS
Vol. 18 No. 1 (2026): Media Bisnis

Peran Mediasi Kepuasan Kerja terhadap Kinerja Organisasi pada PT ABC

Fahrezy, Muhammad Farhan (Unknown)
Alfiandry, Arief (Unknown)



Article Info

Publish Date
15 Apr 2026

Abstract

This study examines how employee empowerment and training influence perceived organizational performance, with job satisfaction as a mediating variable, at PT ABC, focusing on the security division. Using a quantitative survey approach with 102 respondents selected through saturated sampling, data were collected via Likert-scale questionnaires and analyzed using SEM-PLS via SmartPLS 4.0. The results indicate that empowerment, training, and job satisfaction significantly affect perceived organizational performance. Furthermore, empowerment and training positively influence job satisfaction, which mediates their relationship with perceived performance. The findings of this study provide important implications for both theory and practice. From a theoretical perspective, this study strengthens the literature in human resource management and organizational behavior, particularly regarding the role of job satisfaction as a mediating variable in enhancing organizational performance. Practically, the results suggest that companies should prioritize employee empowerment and continuous training programs as strategic tools to improve job satisfaction and ultimately enhance perceived organizational performance. Organizations are encouraged to create supportive work environments, involve employees in decision-making processes, and design relevant training initiatives aligned with job requirements. These strategies are expected to increase employee engagement, reduce turnover intentions, and foster sustainable organizational performance.

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Journal Info

Abbrev

mb

Publisher

Subject

Economics, Econometrics & Finance Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Media Bisnis is biannual publication issued in the month of March and September. Media Bisnis is a scientific journal which prioritizes the publication of articles (research and non-research based) regarding to business issues that deal with social issues such as management (financial, human ...