Outline Journal of Economic Studies
Vol. 5 No. 2: April - September 2026

Transformation Matrix Modeling and Correlation Analysis to Measure the Impact of Digitalization on the Sales Performance of Culinary SMEs in Medan

Bella Amelia (Universitas Negeri Medan)
Loranty Folia Simanjuntak (Universitas Negeri Medan)
Tiara Mahdalena Pandiangan (Universitas Negeri Medan)
Yose Renaldy Sinaga (Universitas Negeri Medan)
Yosua Alberto Siregar (Universitas Negeri Medan)
Alberto Inzaghi Haposan Pasaribu (Universitas Negeri Medan)



Article Info

Publish Date
15 Apr 2026

Abstract

Purpose: This study aims to examine the impact of digital technology adoption on the sales performance of culinary Micro, Small, and Medium Enterprises (MSMEs) in Medan City, particularly through the use of food delivery platforms such as Shopee Food, Go Food, and Grab Food. Methods: A quantitative approach was employed using transformation matrix modeling and Pearson correlation analysis. Data were collected through structured interviews with MSME operators who actively utilize digital platforms in their business operations. The variables analyzed include digital adoption, market reach, transaction efficiency, and consumer accessibility. Results: The findings reveal a statistically significant positive correlation between digital platform utilization and improved sales performance. Digital adoption enhances market reach by expanding customer access, increases transaction efficiency through streamlined ordering systems, and improves consumer accessibility. These factors collectively contribute to higher sales and business growth among culinary MSMEs in Medan. Originality: This study offers a novel approach by integrating transformation matrix modeling with correlation analysis to assess the impact of digitalization at the MSME level. It provides practical insights for MSME actors and policymakers in optimizing digital platforms to strengthen competitiveness in the digital economy era.

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Journal Info

Abbrev

OJES

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Outline Journal of Economic Studies is published by Outline Publishers. The journal is published twice a year in March and September. The editorial accepts general articles covering the economy both nationally and internationally where no other media has ever ...