Journal Arbitrase : Economy, Management and Accounting
Vol. 4 No. 01 (2026): Journal Arbitrase : Economy, Management and Accounting, 2026

Workload And Job Boredom In Driving Quiet Quitting Among Generation Z Employees In Bekasi City: The Mediating Role Of Job Satisfaction

Ibnu Haris Nasution (Dian Nusantara University)
Agtovia Frimayasa (Dian Nusantara University)
Anton Kurniawan (Dian Nusantara University)



Article Info

Publish Date
12 Jan 2026

Abstract

This study aims to examine the influence of workload and job boredom on quiet quitting behavior among Generation Z employees, with job satisfaction acting as a mediating variable. The research is grounded in the increasing phenomenon of employee disengagement, particularly among younger workers who tend to prioritize work-life balance, psychological well-being, and meaningful work experiences. A quantitative approach with an explanatory research design was employed to analyze the relationships among the variables. Data were collected from Generation Z employees working in Bekasi City using a structured questionnaire. The analysis was conducted using Structural Equation Modeling based on Partial Least Squares to evaluate both the measurement and structural models. The findings indicate that workload and job boredom significantly influence job satisfaction and quiet quitting behavior. High workload tends to reduce job satisfaction and increase disengagement, while job boredom contributes to lower motivation and diminished work involvement. Job satisfaction is found to play a crucial mediating role, where higher satisfaction levels reduce the likelihood of quiet quitting behavior. This study contributes to the literature on organizational behavior by providing a comprehensive understanding of the factors influencing quiet quitting among Generation Z employees. The results also offer practical implications for organizations to design effective human resource strategies by managing workload, reducing job monotony, and enhancing employee satisfaction to improve engagement and organizational performance.

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Journal Info

Abbrev

Arbitrase

Publisher

Subject

Economics, Econometrics & Finance

Description

Journal Arbitrase is a peer-reviewed journal that publishes scientific articles that are the results of original scientific research (top priority) and new scientific review articles (not priority) from various academics and researchers that have not been published elsewhere, including: Accountancy, ...