Jurnal Komputer, Informasi dan Teknologi
Vol. 1 No. 2 (2021): Desember

Dynamic Pricing Models in Telecom: Implementation of Real Time, Dynamic Pricing Strategies through Artificial Intelligence

Praveen Hegde (Principal Engineer)
Robin Varughese (Marriott International)



Article Info

Publish Date
29 Dec 2021

Abstract

Digitalization, changing customer behavior, and increased competition have put the telecom industry in rapid motion. Conventional fixed pricing models are no longer able to keep pace with the evolving requirements of today's telecom consumers. This paper examines the deployment of real-time dynamic pricing strategies in telecommunications utilizing artificial intelligence. By using machine learning algorithms and big data analytics, operators can collect and analyze user behavior, network utilization, competitor dynamics, and market demands in real-time, thereby making pricing decisions more informed and optimal. The study also highlights critical AI methods, including reinforcement learning, clustering, and predictive analytics, employed to facilitate adaptive pricing strategies. Examples of telecom operators that have implemented AI-based pricing models are provided and analyzed in terms of enhanced revenue, increased customer retention, and improved network utilization. The results show that AI-based dynamic pricing is not only beneficial to profitability but also conducive to personalized and efficient customer service. However, implementation faces barriers such as data confidentiality, regulatory constraints, and computationally intensive infrastructure. This paper offers recommendations for future adoption and emphasizes the importance of ethical AI practices, transparency, and continuous control in deploying dynamic pricing models in the telecom industry.

Copyrights © 2021






Journal Info

Abbrev

KOMITEK

Publisher

Subject

Computer Science & IT Education Languange, Linguistic, Communication & Media

Description

Jurnal Komputer, Informasi dan Teknologi aims to provide a highly readable and valuable addition to the literature that will serve as an indispensable reference tool for years to come. The scope of the journal includes all new theoretical and experimental findings in the field of Computers, ...