Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan
Vol. 7 No. 1 (2026): January

Consumer Engagement In International Marketing: A Conceptual Review of Cross-Cultural Perspectives

Stefani Angmalisang (Universitas Negeri Manado)
Vanesa Mongan (Universitas Negeri Manado)
Nur Lahati (Universitas Negeri Manado)
Febryanti Ragho (Universitas Negeri Manado)
Ariane Worotitjan (Universitas Negeri Manado)
Anugrah Oping (Universitas Negeri Manado)
Yuliani Kadua (Universitas Negeri Manado)
Cindi Mamahit (Universitas Negeri Manado)
Christi David (Universitas Negeri Manado)
Mesya Sumarandak (Universitas Negeri Manado)



Article Info

Publish Date
20 Nov 2025

Abstract

Globalization has significantly influenced how brands establish and sustain relationships with consumers in various cultural contexts. This study aims to explore consumer engagement as a strategic dimension in international marketing by analyzing emotional, cognitive, and behavioral involvement as key determinants of brand loyalty and trust. Using a conceptual and theoretical synthesis approach, this paper reviews relevant literature in global consumer behavior, digital branding, and cross-cultural adaptation to understand how engagement practices contribute to brand authenticity and cultural resonance. Findings from the analysis highlight that global brands such as Starbucks, Nike, and Skintific have effectively employed localized engagement strategies to strengthen consumer relationships across diverse markets. The study concludes that consumer engagement serves as a central factor in achieving sustainable competitiveness within the post-pandemic digital era (2020–2025). These insights contribute to the advancement of international marketing theory and provide practical implications for global marketers adapting to cultural diversity and digital transformation.

Copyrights © 2026






Journal Info

Abbrev

jurnalemak

Publisher

Subject

Economics, Econometrics & Finance Other

Description

Jurnal Emak: Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan is a peer-reviewed journal. Ekombis invites academics and researchers who do original research in the fields of economics, management, and accounting, including but not limited to: Economics Monetary Economics, Finance, and Banking ...