The Indonesian Journal of Islamic Economics Research
Vol. 6 No. 2 (2024)

How tiktok shop drives beauty product purchase intentions among moeslem gen Z women in Medan

Indra Hermawan (Universitas Sumatera Utara, Indonesia)



Article Info

Publish Date
27 Dec 2024

Abstract

This study investigates the relationship between social commerce constructs, customer trust, and purchase intentions, focusing on the context of beauty products on TikTok. Through a quantitative approach utilizing a survey method, data were collected from moeslem women of Generation Z in Medan City. The research findings indicate a non-significant direct relationship between social commerce constructs and customer trust, suggesting minimal influence of these constructs on trust. Similarly, the direct impact of social commerce constructs on purchase intentions was found to be non-significant. However, a significant positive relationship was observed between customer trust and purchase intentions, highlighting the pivotal role of trust in driving purchase decisions. The study emphasizes the importance of fostering customer trust to enhance purchase likelihood in social commerce environments. While direct effects of social commerce constructs on trust and purchase intentions may be limited, efforts to build and maintain customer trust are crucial for boosting purchase intentions effectively. Further research and model refinement are recommended to explore additional factors influencing these dynamics.

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Journal Info

Abbrev

ijier

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

Indonesian Journal of Islamic Economics Research ( IJIER) is a research journal in the discipline of Islamic economics which is expected to contribute to a new or state-of-the-art for academic development or real-world applications, or both. This journal encompasses original research articles, ...