Jurnal Ilmiah Kesehatan Sandi Husada (JIKSH)
Vol. 13 No. 2 (2024): July - Desember

Implementation of effective communication in interprofessional collaboration to improve inpatient services

Syarif B (Master of Public Health Study Program, Universitas Megarezky Makassar, South Sulawesi, Indonesia)
Umar Dg. Palallo (Master of Public Health Study Program, Universitas Megarezky Makassar, South Sulawesi, Indonesia)
Sriyana Herman (Master of Public Health Study Program, Universitas Megarezky Makassar, South Sulawesi, Indonesia)



Article Info

Publish Date
11 Dec 2024

Abstract

Introduction: Interprofessional Collaboration (IPC) is an interprofessional collaboration between people with different professional backgrounds who work together to solve health problems and provide health services. This research aims to analyze the implementation of effective communication in interprofessional collaboration to improve inpatient services. Research Methodology: The research is qualitative with a phenomenological design. Six people were the research informants: hospital leadership, PMKP, medical committee, medical service element, nursing element, and medical support element. Data will be collected using observation, FGD, in-depth interviews, and document study. Data processing and analysis use the Miles and Huberman method. Result: The study's results indicate that the implementation of IPC still needs improvement. Lack of practical communication skills is the leading cause of IPC being less than good. Management efforts to improve helpful communication skills include providing training related to effective communication, forming an evaluation team, and giving rewards and punishments. Conclusion: Management is making efforts to improve effective communication skills by providing training related to effective communication, forming an evaluation team, and giving rewards and punishments. Health workers are making efforts to comply with all rules that have been given by management to support an effective communication program for patients and between health workers.

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Journal Info

Abbrev

jiksh

Publisher

Subject

Health Professions Medicine & Pharmacology Nursing Public Health

Description

The scope of this journal includes research that intends to review and understand nursing health care interventions and health policies that utilize advanced nursing research from an Asian perspective. The Sandi Husada Health Scientific Journal publishes research related to clinical, community, and ...