Majapahit Journal of Islamic Finance dan Management
Vol. 6 No. 1 (2026): Islamic Finance and Management

The Effect of Workload and Job Characteristics on Employee Performance with Job Satisfaction as a Mediation Variable at the Police Academy

Aiddin Mufti (Universitas Stikubank, Semarang, Indonesia)
Tristiana Rijanti (Universitas Stikubank, Semarang, Indonesia)



Article Info

Publish Date
25 Apr 2026

Abstract

This study aims to analyze the influence of workload and job characteristics on employee performance, with job satisfaction as a mediating variable at the Police Academy. Increasing organizational demands require employees to perform optimally, making workload management and job characteristic design crucial factors in improving employee satisfaction and performance. This study employed a quantitative approach with a survey method. The population was all Police Academy employees, with purposive sampling used. Data were collected through questionnaires that had been tested for validity and reliability and then analyzed using path analysis with the aid of SPSS software. The results showed that workload and job characteristics significantly influenced employee job satisfaction and performance. Furthermore, job satisfaction was shown to significantly mediate the effect of workload and job characteristics on employee performance. These findings indicate that proportional workload management and appropriate job characteristic design can enhance job satisfaction, ultimately impacting employee performance at the Police Academy

Copyrights © 2026






Journal Info

Abbrev

majapahit

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Majapahit Journal of Islamic Finance and Management (MJIFM) (E-ISSN 2798-0170) is a journal published by Universitas KH. Abdul Chalim Mojokerto Indonesia four times a year (March, June, September and December). As the name implies, the journal brings two major themes, namely Islamic Finance and ...