Jurnal Kesehatan
Vol. 14 No. 01 (2025): Jurnal Kesehatan: Volume 14, Issue 01, April 2025

Conflict and Conflict Management in Organizations

Aris Teguh Hidayat (Sekolah Tinggi Ilmu Kesehatan Hesti Wira Sriwijaya)
Muhammad Yamin (Sekolah Tinggi Ilmu Kesehatan Hesti Wira Sriwijaya)
Susanti (Sekolah Tinggi Ilmu Kesehatan Hesti Wira Sriwijaya)



Article Info

Publish Date
18 Apr 2025

Abstract

Introduction: In running an organization cannot be separated from the conflict in line with the change of plans and goals to be achieved by the organization. Good conflict resolution arrangements are required for conflict management to be implemented and conflict can be a functional conflict and have a positive impact on the organization. Method: This study uses an observational approach to the situation in a private organization in Indonesia. The author conducted observations during 2024 and analyzed the conflict management carried out in the organization. Results: Longstanding and rising conflicts and poor management of conflicts can lead to a decrease in the performance of the organization itself. Nurses as health care professionals sometimes have a different perspective with other health teams to provide quality care to patients. Conclusion: Conflicts in nursing that can be completed can result in better teamwork, productivity, and patient care. While non-functional nursing conflicts can lead to job dissatisfaction and decreased quality of services provided and ultimately impact on patients.

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Journal Info

Abbrev

JSS

Publisher

Subject

Dentistry Health Professions Medicine & Pharmacology Nursing Public Health

Description

Jurnal Kesehatan is an open access scholarly journal published by the Department of Nursing of STIKES Hesti Wira Sriwijaya, serving as a platform for the publication of research findings and the sharing of advancements in health sciences. With ISSN 2302-0911 and e-ISSN 2685-1040, this journal ...