Jurnal Ilmu Manajemen METHONOMIX
Vol 1 No 2 (2018): Jurnal Ilmu Manajemen METHONOMIX

PENGARUH HUBUNGAN INTERPERSONAL DAN EFEKTIVITAS KERJA TERHADAP KUALITAS PELAYANAN PUBLIK: Studi Empiris Pada Kantor Basarnas Medan

Nashrudin Setiawan (Universitas Pembangunan Panca Budi)
Hasrul Azwar Hasibuan (Universitas Pembangunan Panca Budi)
Abdi Setiawan (Universitas Pembangunan Panca Budi)

Article Info

Publish Date
01 Sep 2018

Abstract

This research aims to analyze the effect of interpersonal relationships and work effectively on public service quality in the National SAR Agency (BASARNAS). This research is a quantitative research using 53 respondents as the samples. A multiple regression analysis was used to analyze the data. The research findings indicate that interpersonal relationships and work effectiveness have a positive and significant effect on public service quality.

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Journal Info
Jurnal Ilmu Manajemen METHONOMIX
Website

Abbrev

methonomix

Publisher

Universitas Methodist Indonesia

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Jurnal Ilmu Manajemen METHONOMIX adalah jurnal ilmiah resmi Program Studi Manajemen Fakultas Ekonomi Universitas Methodist Indonesia untuk menyajikan tulisan ilmiah dari empat konsentrasi ilmu pada program studi manajemen yaitu manajemen keuangan, manajemen pemasaran, manajemen sumber daya manusia, ...