EMPLOYEE COMPETENCY DEVELOPMENT: THE KEY TO ORGANISATIONAL SUCCESS IN THE 21ST CENTURY

Sri Ndaru Arthawati (Universitas Sultan Ageng Tirtayasa)
Eloh Bahiroh (Universitas Sultan Ageng Tirtayasa)

INTERNATIONAL JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS (INJOSS)
Vol. 4 No. 1 (2025): INTERNATIONAL JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS (INJOSS)

Employee competency development is key to organisational success in the 21st century, which is characterised by intense global competition and rapid technological change. High employee competence not only improves efficiency and productivity but also drives innovation and adaptation to change. Investment in employee development contributes to labour satisfaction and retention, reduces recruitment and training costs, and creates a positive work culture. In addition, good employee competence also reflects on the organisation's reputation, building trust and customer loyalty. As such, employee competency development is a strategic investment that supports the stability, sustainability and achievement of an organisation's business objectives.