INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE (INJOLE)
Vol. 3 No. 2 (2025): INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE (INJOLE)

THE INFLUENCE OF LEADERSHIP, ORGANISATIONAL CULTURE, AND TECHNOLOGY ON THE EFFECTIVENESS OF HEALTHCARE MANAGEMENT: A LITERATURE REVIEW OF OPERATIONAL STANDARDS, SERVICE INNOVATION, AND RISK MANAGEMENT IN HOSPITALS

Andreas Harry (Doctoral Student Faculty of Law Universitas 17 Agustus 1945 Jakarta)
Gunawan Widjaja (Senior Lecturer Faculty of Law Universitas 17 Agustus 1945 Jakarta)



Article Info

Publish Date
14 Nov 2025

Abstract

This study aims to analyse the influence of leadership, organisational culture, and technology on the effectiveness of healthcare management through a literature review approach that focuses on operational standards, service innovation, and risk management in hospitals. This study is motivated by the increasing demands for quality, safety, and efficiency in healthcare services in the era of digital transformation. Data was collected through analysis of relevant scientific literature, including nationally and internationally indexed journals, scientific books, and health policy reports. The results of the study show that leadership plays a role in determining the strategic direction and stability of the organisation, organisational culture shapes the values and work behaviours that support system effectiveness, while technology enhances speed, accuracy, and innovation in service management. The synergy of these three factors has been proven to create more adaptive, effective, and sustainable healthcare management. The application of visionary leadership, a collaborative work culture, and the comprehensive integration of health information technology are key to facing global dynamics and increasing the competitiveness of hospitals in Indonesia

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Journal Info

Abbrev

INJOLE

Publisher

Subject

Description

INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE (INJOLE) is a scientific journal that publishes articles in the Business field includes conceptual ideas in the fields of Economics, Accounting, Management, business. The scopes are Human Resource Management, Marketing Management, Financial Management, ...