Jurnal Kecerdasan Buatan dan Teknologi Informasi
Vol. 5 No. 1 (2026): January 2026

ALGORITHMIC TRANSPARENCY IN DIGITAL PUBLIC SERVICES: AN ADMINISTRATIVE LAW PERSPECTIVE

Abdul Wahab (Unknown)
Muhammad Suhardi (Unknown)



Article Info

Publish Date
23 Jan 2026

Abstract

The increasing use of artificial intelligence and automated decision-making systems in digital public services has created new challenges for administrative law, particularly regarding transparency, accountability, and citizens’ procedural rights. This study examines algorithmic transparency as a legal obligation of government institutions in AI-based public service delivery. Using a normative juridical method with statutory, conceptual, and comparative approaches, this article analyses how the right to explanation can be constructed as part of administrative due process, reason-giving, and good administration. The findings show that the use of algorithmic systems does not reduce the government’s responsibility to provide lawful, reasonable, and reviewable decisions. Instead, the complexity of AI-based decision-making strengthens the need for meaningful explanations that are understandable, case-relevant, and useful for citizens affected by public decisions. This study argues that the right to explanation should not be limited to technical disclosure of algorithmic models, but should include information on whether AI was used, how it influenced the decision, what data and criteria were considered, and what remedies are available. The novelty of this article lies in positioning algorithmic transparency within the doctrinal framework of administrative law, rather than treating it solely as an ethical or technological issue. The study contributes to the development of accountable, citizen-centred, and legally grounded AI governance in digital public administration.

Copyrights © 2026






Journal Info

Abbrev

JKBTI

Publisher

Subject

Computer Science & IT

Description

Jurnal Kecerdasan Buatan dan Teknologi Informasi or abbreviated JKBTI is a national journal published by the Ninety Media Publisher since 2022 with E-ISSN : 2964-2922 and P-ISSN : 2963-6191. JKBTI publishes articles on research results in the field of Artificial Intelligence and Information ...