Journal Analytica Islamica
Vol 15, No 2 (2026): ANALYTICA ISLAMICA

PUBLIC RELATIONS STRATEGY OF PT PLN (PERSERO) UP3 SIBOLGA IN BUILDING CORPORATE REPUTATION WITH STAKEHOLDERS

Silitonga, Afrini Yuninda (Unknown)
Batubara, Abdul Karim (Unknown)



Article Info

Publish Date
26 Apr 2026

Abstract

This study shows that PT PLN (Persero) UP3 Sibolga's public relations strategy for managing stakeholders is implemented through an integrated communication approach that combines community engagement, digital media, and strategic partnerships. This approach has proven effective in building trust, enhancing a positive image, and strengthening the company's reputation. However, various obstacles such as customer complaints, hoaxes on social media, limited human resources, and low public understanding remain challenges that need to be overcome. Therefore, it is necessary to strengthen communication capacity, optimize digital media, and continuously improve public education to ensure more effective relationships with stakeholders and maintain the company's reputation

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Journal Info

Abbrev

analytica

Publisher

Subject

Religion Education

Description

Journal Analytica Islamica: Journal of Islamic Sciences is a journal that includes the study of Islamic Thought, Islamic law, the Quran, the Hadis, Islamic Education, Islamic Economics and Islamic ...