Varied Knowledge Journal
Vol. 2 No. 4: Varied Knowledge Journal, May 2025

Automated Job Design: Balancing Technological Efficiency and Human Role Effectiveness in Indonesia's Maritime Sector

Sandopart, Dewa Putu Yohanes Agata L. (Unknown)



Article Info

Publish Date
29 May 2025

Abstract

This study investigates the challenges of job design within the context of maritime sector automation, focusing specifically on the preferences of the Generation Z workforce. Employing a case study approach across three Indonesian maritime entities alongside a comparative international literature review, this research identifies a fundamental tension between the demands of technological efficiency and the necessity for human role effectiveness. The principal findings indicate that Generation Z in the maritime sector exhibits a strong preference for RAISA (Robotics, Artificial Intelligence, and Service Automation) technologies as assistive tools rather than as replacements. The highest acceptance rate was recorded for decision-support systems (86.4%), while the lowest was for fully automated customer interaction (23.7%). This study proposes a novel Hybrid Role Integration (HRI) model that synthesizes the principles of technical efficiency with the psychological meaningfulness of work. The research's novelty lies in integrating the digital native generation's perspective into the maritime job design framework, alongside the development of human role effectiveness indicators specific to the operational context of archipelagic waters. Practical implications encompass policy recommendations for human-machine collaboration training and the restructuring of career pathways based on hybrid competencies.

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Journal Info

Abbrev

vkj

Publisher

Subject

Religion Arts Humanities Computer Science & IT Economics, Econometrics & Finance Education Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Social Sciences

Description

Varied Knowledge Journal (VKJ) is a multidisciplinary journal publish 4 issues a year with online version of E-ISSN 3026-5371 and can be accessed openly. This journal is a peer reviewed, open access, scientific and scholarly journal which publishes research papers, review papers, case reports, case ...