Jurnal Ilmiah Ekonomi dan Manajemen
Vol. 4 No. 4 (2026): April

Marketing Digital dan Dampaknya Terhadap Penjualan UMKM : Pendekatan Sosiologis

Ahmad Sukron (Unknown)
Alivia Pusdika Jenada (Unknown)



Article Info

Publish Date
27 Apr 2026

Abstract

This study aims to analyze the impact of digital marketing and e-commerce implementation on the sales performance of Micro, Small, and Medium Enterprises (MSMEs) in Indonesia from a socio- economic perspective. The research employs a descriptive qualitative approach through a literature study method to explore the relationship between digital technological changes and the social behavior of MSME actors. The findings reveal that the use of digital marketing and e-commerce can increase MSME sales by 30–50 percent compared to conventional methods. Beyond its economic effects, digitalization also transforms social interactions, shifting them from face-to-face communication to digital-based relationships, where trust is built through online reputation. However, the study also identifies challenges such as limited digital literacy and unequal access to technology, which create social disparities among MSME actors. Therefore, enhancing digital literacy and expanding digital infrastructure are crucial to ensuring an inclusive and sustainable digital transformation that supports economic growth and social cohesion

Copyrights © 2026






Journal Info

Abbrev

jiem

Publisher

Subject

Other

Description

JURNAL ILMIAH EKONOMI DAN MANAJEMEN (JIEM) berfokus pada penerbitan artikel berkualitas tinggi yang didedikasikan untuk semua aspek penelitian, masalah, dan perkembangan terbaru di bidang Ilmu Manajemen. Topik dalam Jurnal ini berkaitan dengan aspek apapun dari manajemen, namun tidak terbatas pada ...