Manajemen dan Pariwisata
Vol. 5 No. 1 (2026): April 2026

Pengaruh Sarana dan Prasarana Terhadap Kepuasan Wisatawan di Taman Hutan Raya Ir. H. Djuanda

Sri Rizki Asti Karini, Rieke (Unknown)
Nugraha, Rivaldo Rahman (Unknown)



Article Info

Publish Date
29 Apr 2026

Abstract

Ir. H. Djuanda Dago Grand Forest Park is one of the tourist destinations in Bandung. This research is motivated by the importance of the quality of facilities and infrastructure in supporting the comfort and satisfaction of tourists at natural tourism destinations. This area is one of the favorite tourist attractions in Bandung City with great natural potential, yet it still faces challenges related to maintenance and facility development. The purpose of this study is to determine the extent of the influence of facilities and infrastructure on tourist satisfaction. The method used is quantitative, with data collected through questionnaires distributed to 100 respondents. The variables studied include facilities, infrastructure, and tourist satisfaction, measured using a 1–5 Likert scale. The data obtained from the questionnaires were processed using SPSS Statistics 30 software. The results show that both partially and simultaneously, facilities and infrastructure have a positive and significant influence on tourist satisfaction. The conclusion of this study is that improving the quality and availability of facilities and infrastructure can significantly enhance tourist satisfaction. These findings provide useful recommendations for management to improve the quality of nature-based tourism services at Tahura Ir. H. Djuanda.

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Journal Info

Abbrev

jmp

Publisher

Subject

Decision Sciences, Operations Research & Management Social Sciences

Description

Tentang Manajemen yang menyangkut manajemen strategis, manajemen SDM, termasuk juga tentang manajemen pariwisata atau tentang pariwisata secara ...