Jurnal Ragam Pengabdian
Vol. 3 No. 1 (Spesial Issue) (2026): "Dharma Samudera"

Implementation of Good Governance in Digital-Based Public Services in Local Government

Ivan Dicksan (STIA YPPT Priatim Tasikmalaya)



Article Info

Publish Date
25 Feb 2026

Abstract

The implementation of good governance has become increasingly significant in the era of digital transformation, particularly within local government public services. Digital-based public services are expected not only to enhance administrative efficiency but also to strengthen governance principles such as transparency, accountability, participation, effectiveness, efficiency, and rule of law. This study aims to analyze the implementation of good governance principles in digital-based public services at the local government level, identify enabling and constraining factors, and examine their implications for service quality and institutional performance. The research employs a qualitative approach using a systematic literature review design. Data were collected from peer-reviewed journal articles, academic books, and official policy documents related to digital governance and public administration. Content analysis was applied through data reduction, thematic categorization, and interpretative synthesis. The findings indicate that digital transformation in local governments has significantly enhanced transparency, accountability, and service responsiveness. However, challenges such as digital inequality, system fragmentation, cybersecurity risks, and limited institutional capacity continue to constrain substantive governance reform. Sustainable improvement requires integrated digital architecture, leadership commitment, regulatory coherence, and inclusive digital policies.

Copyrights © 2026






Journal Info

Abbrev

juragan

Publisher

Subject

Environmental Science Social Sciences Other

Description

Berisi hasil-hasil kegiatan pengabdian dan pemberdayaan masyarakat berupa penerapan berbagai bidang ilmu diantaranya pendidikan, ekonomi, agama, teknik, pertanian, sosial humaniora, komputer dan kesehatan yang ditulis dalam bahasa Indonesia maupun bahasa ...