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Implementation of Good Governance in Digital-Based Public Services in Local Government Ivan Dicksan
Jurnal Ragam Pengabdian Vol. 3 No. 1 (Spesial Issue) (2026): "Dharma Samudera"
Publisher : Lembaga Teewan Journal Solutions

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62710/ythr0s63

Abstract

The implementation of good governance has become increasingly significant in the era of digital transformation, particularly within local government public services. Digital-based public services are expected not only to enhance administrative efficiency but also to strengthen governance principles such as transparency, accountability, participation, effectiveness, efficiency, and rule of law. This study aims to analyze the implementation of good governance principles in digital-based public services at the local government level, identify enabling and constraining factors, and examine their implications for service quality and institutional performance. The research employs a qualitative approach using a systematic literature review design. Data were collected from peer-reviewed journal articles, academic books, and official policy documents related to digital governance and public administration. Content analysis was applied through data reduction, thematic categorization, and interpretative synthesis. The findings indicate that digital transformation in local governments has significantly enhanced transparency, accountability, and service responsiveness. However, challenges such as digital inequality, system fragmentation, cybersecurity risks, and limited institutional capacity continue to constrain substantive governance reform. Sustainable improvement requires integrated digital architecture, leadership commitment, regulatory coherence, and inclusive digital policies.
KONTRIBUSI KOMPETENSI TERHADAP KINERJA PEGAWAI DI DINAS PERHUBUNGAN KOMUNIKASI DAN INFORMATIKA KABUPATEN TASIKMALAYA Sahna Cahyadini; Astri Siti Fatimah; Ivan Dicksan
Jurnal Progress Administrasi Publik Vol. 6 No. 1 (2026): Jurnal Progress Administrasi Publik (JPAP)
Publisher : Program Studi Administrasi Publik, FISIP, Universitas Tulang Bawang Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37090/y8eykg75

Abstract

This research is motivated by the low performance of employees which is suspected to be influenced by employee competencies that are not fully in accordance with job demands. This study aims to determine the contribution of competency to employee performance at the Department of Transportation, Communication, and Informatics of Tasikmalaya Regency. The research method used is quantitative with an associative approach. The study population amounted to 43 employees using a stratified random sampling technique. Data were collected through observation, interviews, questionnaires, and literature studies. Data analysis used simple linear regression, t-test, and coefficient of determination with the help of SPSS version 25. The results of the study indicate that competency contributes positively and significantly to employee performance with a coefficient of determination of 38.5%, while 61.5% is influenced by other factors outside the study. Thus, competency which includes knowledge, skills, and attitudes plays an important role in improving employee performance.   Keywords: Competence; Employee performance; Human Resources.
Partisipasi Civitas Akademika Dalam Penguatan Jaring Pengaman Sosial Melalui Penyaluran Bahan Pokok Di Pangandaran: Penelitian Ivan Dicksan; Agus Fatah Hidayat; Arifah Rosmajudi; Astri Siti Fatimah; Ari Ramdani; Ishak Kusnandar; Basuki Rahmat; Dedi Zafar Mutaqin; Kiki Hartati
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 4 No. 3 (2026): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 4 Nomor 3 (Januari 202
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v4i3.5667

Abstract

Kondisi ekonomi masyarakat pesisir di Pangandaran sangat fluktuatif karena ketergantungan pada sektor pariwisata dan perikanan, yang menyebabkan kelompok rentan seperti buruh nelayan dan pekerja informal dapat mengalami kerentanan pangan. Kegiatan Pengabdian kepada Masyarakat (PkM) ini bertujuan untuk memperkuat jaring pengaman sosial melalui partisipasi aktif civitas akademika dalam penyaluran bahan pokok. Metode pelaksanaan meliputi tahapan analisis situasi, pemetaan warga rentan secara partisipatif, mobilisasi sumber daya melalui donasi internal kampus, hingga distribusi bantuan secara langsung di wilayah Pangandaran. Hasil kegiatan menunjukkan bahwa sinergi antara dosen dan mahasiswa mampu menyalurkan paket bahan pokok secara tepat sasaran kepada kelompok buruh nelayan, lansia, dan pekerja informal yang terdampak penurunan pendapatan. Secara substansial, bantuan ini efektif bertindak sebagai bantalan ekonomi (economic buffer) yang mereduksi pengeluaran konsumsi harian rumah tangga sebesar 20-30% selama masa sulit. Simpulan dari kegiatan ini adalah partisipasi civitas akademika tidak hanya memberikan dampak materiil bagi masyarakat, tetapi juga memperkuat kohesi sosial dan meningkatkan empati mahasiswa terhadap realitas sosial. Program ini merekomendasikan adanya transisi dari bantuan bersifat karitatif menuju pemberdayaan ekonomi mandiri yang berkelanjutan.
PENGARUH KEMAMPUAN KERJA DAN LINGKUNGAN KERJA TERHADAP EFEKTIVITAS PELAYANAN KESEHATAN DI UNIT PELAKSANA TEKNIS DAERAH PUSKESMAS KARANGNUNGGAL KABUPATEN TASIKMALAYA Anwar Nasihin; Basuki Rahmat; Ivan Dicksan; Beni Hartanto
Public Sphere: Jurnal Sosial Politik, Pemerintahan dan Hukum Vol 5, No 2 (2026): JPS (Jurnal Sosial Politik, Pemerintahan dan Hukum)
Publisher : CV Widina Media Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59818/jps.v5i2.2833

Abstract

This research aims to analyze the influence of employee work ability and the work environment on the effectiveness of healthcare services at the UPTD Puskesmas Karangnunggal, Tasikmalaya Regency. The primary challenges underlying this study include low interpretation of clinical protocols, interpersonal communication barriers, and inadequate information technology infrastructure. The research employs a quantitative method, involving community health center (Puskesmas) employees as respondents. Data were collected to measure the contribution of variables, both partially and simultaneously, toward achieving service effectiveness within the institution. The results indicate that employee work ability is categorized as "fairly good," particularly regarding the understanding of work instructions, although technical dexterity still requires improvement. The work environment also contributes positively through accommodative leadership, despite weak internal collaboration. Statistical analysis demonstrates a very strong relationship between work ability and the work environment. Overall, both factors exert a substantial and significant influence on the effectiveness of healthcare services. In conclusion, enhancing service effectiveness requires the integration of employee capacity development and comprehensive organizational climate improvements to achieve excellent healthcare services. AbstrakPenelitian ini bertujuan untuk menganalisis pengaruh kemampuan kerja pegawai dan lingkungan kerja terhadap efektivitas pelayanan kesehatan di UPTD Puskesmas Karangnunggal, Kabupaten Tasikmalaya. Tantangan utama yang melatarbelakangi kajian ini meliputi rendahnya kemampuan interpretasi protokol klinis, hambatan komunikasi antarpribadi, serta infrastruktur teknologi informasi yang belum memadai. Metode penelitian yang digunakan adalah kuantitatif dengan melibatkan pegawai puskesmas sebagai responden. Data dikumpulkan untuk mengukur kontribusi variabel secara parsial maupun simultan terhadap pencapaian efektivitas pelayanan di institusi tersebut. Hasil penelitian menunjukkan bahwa kemampuan kerja pegawai berada pada kategori cukup baik, terutama pada pemahaman instruksi kerja, meski ketangkasan teknis masih perlu ditingkatkan. Lingkungan kerja turut memberikan kontribusi positif melalui kepemimpinan yang akomodatif, meskipun kolaborasi internal masih lemah. Analisis statistik membuktikan adanya hubungan yang sangat kuat antara kemampuan kerja dan lingkungan kerja. Secara keseluruhan, kedua faktor tersebut memberikan pengaruh yang sangat besar dan signifikan terhadap efektivitas pelayanan kesehatan. Kesimpulannya, peningkatan efektivitas layanan memerlukan integrasi antara pengembangan kapasitas pegawai dan perbaikan iklim organisasi secara menyeluruh demi mewujudkan pelayanan kesehatan prima.