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All Journal Jurnal Progress Administrasi Publik (JPAP) Jurnal Ragam Pengabdian
Ivan Dicksan
STIA YPPT Priatim Tasikmalaya
Humanities Environmental Science Social Sciences Other

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Implementation of Good Governance in Digital-Based Public Services in Local Government Ivan Dicksan
Jurnal Ragam Pengabdian Vol. 3 No. 1 (Spesial Issue) (2026): "Dharma Samudera"
Publisher : Lembaga Teewan Journal Solutions

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62710/ythr0s63

Abstract

The implementation of good governance has become increasingly significant in the era of digital transformation, particularly within local government public services. Digital-based public services are expected not only to enhance administrative efficiency but also to strengthen governance principles such as transparency, accountability, participation, effectiveness, efficiency, and rule of law. This study aims to analyze the implementation of good governance principles in digital-based public services at the local government level, identify enabling and constraining factors, and examine their implications for service quality and institutional performance. The research employs a qualitative approach using a systematic literature review design. Data were collected from peer-reviewed journal articles, academic books, and official policy documents related to digital governance and public administration. Content analysis was applied through data reduction, thematic categorization, and interpretative synthesis. The findings indicate that digital transformation in local governments has significantly enhanced transparency, accountability, and service responsiveness. However, challenges such as digital inequality, system fragmentation, cybersecurity risks, and limited institutional capacity continue to constrain substantive governance reform. Sustainable improvement requires integrated digital architecture, leadership commitment, regulatory coherence, and inclusive digital policies.
KONTRIBUSI KOMPETENSI TERHADAP KINERJA PEGAWAI DI DINAS PERHUBUNGAN KOMUNIKASI DAN INFORMATIKA KABUPATEN TASIKMALAYA Sahna Cahyadini; Astri Siti Fatimah; Ivan Dicksan
Jurnal Progress Administrasi Publik Vol. 6 No. 1 (2026): Jurnal Progress Administrasi Publik (JPAP)
Publisher : Program Studi Administrasi Publik, FISIP, Universitas Tulang Bawang Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37090/y8eykg75

Abstract

This research is motivated by the low performance of employees which is suspected to be influenced by employee competencies that are not fully in accordance with job demands. This study aims to determine the contribution of competency to employee performance at the Department of Transportation, Communication, and Informatics of Tasikmalaya Regency. The research method used is quantitative with an associative approach. The study population amounted to 43 employees using a stratified random sampling technique. Data were collected through observation, interviews, questionnaires, and literature studies. Data analysis used simple linear regression, t-test, and coefficient of determination with the help of SPSS version 25. The results of the study indicate that competency contributes positively and significantly to employee performance with a coefficient of determination of 38.5%, while 61.5% is influenced by other factors outside the study. Thus, competency which includes knowledge, skills, and attitudes plays an important role in improving employee performance.   Keywords: Competence; Employee performance; Human Resources.
Co-Authors Astri Siti Fatimah Sahna Cahyadini