Journal Informatic, Education and Management (JIEM)
Vol 8 No 2 (2026): AUGUST

THE INFLUENCE OF PRODUCT RATINGS AND SHOPEE CONSUMER REVIEWS ON WARDAH PRODUCT PURCHASE DECISIONS IN BOGOR REGENCY

Nur Fatihah Rizkia (Unknown)
B. Retno Pratiwi Sakti (Unknown)



Article Info

Publish Date
03 May 2026

Abstract

This study aims to analyze the influence of product ratings and consumer reviews on purchasing decisions for Wardah products on the Shopee e-commerce platform in Bogor Regency . The study used a quantitative approach with an associative research type . The research sample consisted of 100 respondents selected using a purposive sampling technique . Data were collected through a Likert- scale -based questionnaire and analyzed using multiple linear regression with the help of SPSS. The results of the study indicate that partially product ratings have a positive and significant effect on purchasing decisions with a calculated t value of 2.260 and a significance of 0.026. Consumer reviews also have a positive and significant effect with a calculated t value of 6.348 and a significance of 0.000, and have a more dominant influence . Simultaneously , product ratings and consumer reviews have a significant effect on purchasing decisions with a calculated F value of 567.534 and a significance of 0.000. The coefficient of determination (R²) value of 0.921 indicates that both independent variables are able to explain 92.1% of the variation in purchasing decisions . This finding confirms that consumer ratings and reviews are important factors in influencing consumer behavior. consumers in the context of online purchasing .

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Journal Info

Abbrev

jiem

Publisher

Subject

Computer Science & IT Decision Sciences, Operations Research & Management Education Languange, Linguistic, Communication & Media Other

Description

Perkembangan ilmu pengetahuan terkait dengan teknologi, informasi dan komunikasi baik secara teoritis maupun empiris terbukti sudah memberikan dampak positif bagi berbagai sisi kehidupan masyarakat. Perkembangan ilmu Bidang Teknologi Informasi Dan Komunikasi sudah banyak memberikan manfaat bagi ...