Jurnal Manajemen Bisnis
Vol. 16 No. 01 (2026): April

The Influence of Human Resource Quality, Human Relations, Work Environment, and Work Facilities on Employee Performance with Motivation as an Intervening Variable

Qudratul Nurjanah, Agustin (Unknown)
Bayu, Muhammad (Unknown)
Dhanny, Omar (Unknown)



Article Info

Publish Date
28 Apr 2026

Abstract

This study aims to analyze the influence of human resource quality, human relations, work environment, and work facilities on employee performance, with work motivation as an intervening variable at PT. Mitra Sukses Raharja. The research employed a quantitative approach using a survey method, and the data were analyzed using Structural Equation Modelling (SEM) to examine the relationships among variables. The results show that the quality of human resources has a positive and significant effect on work motivation and indirectly affects performance through motivation. In contrast, human relations, work environment, and work facilities do not have significant effects on either motivation or performance, whether directly or indirectly. Work motivation was found to have a positive and significant influence on employee performance. These findings indicate that improving human resource quality and strengthening work motivation are key factors in enhancing employee performance. Meanwhile, the management approach to human relations, work environment, and facilities needs to be re-evaluated, as they have yet to demonstrate a measurable impact on employee motivation and performance.

Copyrights © 2026






Journal Info

Abbrev

jmb

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

The Universitas Muhammadiyah Malang published Manajemen Bisnis (MB) journal in 2011. Start in December 2018, the MB journal has online ISSN 2655-2523 for articles that publish started from Volume 9 No. 1, April 2019. Then, start from Volume 9 No. 2. MB journal has been accredited for SINTA 4. MB ...