Ummul Qura : Jurnal Ilmiah Institut Pesantren Sunan Drajat (INSUD) Lamongan
Vol. 10 No. 1 (2026): Jurnal Ilmiah Institut Pesantren Sunan Drajat (INSUD) Lamongan

Penerapan AI dalam Konseling Modern: Analisis tentang Peluang, Efektifitas dan Tantangan Etis

Styawan, Hendradi (Unknown)
Budiyanto, Budiyanto (Unknown)
Winingsih, Evi (Unknown)



Article Info

Publish Date
30 Apr 2026

Abstract

Introduction: The integration of Artificial Intelligence (AI) in guidance and counseling represents a digital transformation aimed at overcoming the cognitive limitations of counselors in processing complex data in real-time. This study aims to analyze implementation opportunities, clinical effectiveness, and the ethical challenges emerging from AI integration in modern counseling services. Methods: This research employs a qualitative approach using the library research method. Data were collected through a systematic review of 25 primary scientific literatures from reputable journals and recent research reports published within the last five years (2020-2025). Data analysis techniques included content analysis and thematic analysis to identify technological effectiveness and ethical parameters of AI utilization. Results: Findings indicate that AI enhances the accuracy of psychological assessments by 80-99% through Natural Language Processing (NLP) technology. Furthermore, chatbot-based interventions have been proven to increase accessibility and reduce client depressive symptoms by up to 51%. This technology enables service personalization through the continuous integration of historical data and physical metrics. Discussion: Despite its high analytical efficiency, AI is positioned as a supportive instrument that cannot replace the human therapeutic alliance. Primary challenges include data privacy, algorithmic "black box" issues, and the risk of systemic bias. A hybrid model synergy (Human-AI) paired with strict ethical governance represents the optimal strategy for the future of counseling

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Journal Info

Abbrev

UQ

Publisher

Subject

Religion Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Physics

Description

ruang lingkup jurnal ummul qura menyambut makalah dari akademisi tentang teori filsafat paradigma konseptual penelitian akademik serta praktik keagamaan secara khusus makalah yang mempertimbangkan topik umum berikut diundang pendidikan agama Islam hukum Islam ekonomi dan bisnis Islam Kajian Al Qur ...