MANAJEMEN
Vol. 6 No. 1 (2026): Mei : MANAJEMEN (Jurnal Ilmiah Manajemen dan Kewirausahaan)

Pengaruh BTS Sebagai Brand Ambassador Terhadap Strategi Pemasaran Mcdonald's di Indonesia

Lysandra May Salsabilla (Unknown)
Adithya Dwijaya (Unknown)
Erwin Permana (Unknown)



Article Info

Publish Date
02 May 2026

Abstract

This study examines the role of BTS as a brand ambassador in McDonald’s marketing strategy in Indonesia through the “BTS Meal” campaign. The research applies a qualitative single case study approach supported by netnographic analysis of consumer responses on social media and review of official campaign documents. Using Source Credibility Theory, the study analyzes credibility, attractiveness, and trustworthiness as determinants of consumer response. The findings reveal that BTS’s credibility and attractiveness strengthened emotional engagement, generated symbolic value within fandom communities, and increased purchase intention. The collaboration not only attracted significant market attention but also reinforced McDonald’s brand positioning within popular culture. These findings confirm that selecting a brand ambassador with a strong fan base can serve as an effective strategy in enhancing brand image and consumer loyalty.

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Journal Info

Abbrev

IMK

Publisher

Subject

Computer Science & IT Economics, Econometrics & Finance Other

Description

MANAJEMEN : Jurnal Ilmiah Manajemen dan Kewirausahaan diterbitkan dua kali setahun, pada bulan Mei dan Oktober oleh LPPM Politeknik Pratama . Jurnal Manajemen bertujuan untuk: 1. Mempromosikan hasil penelitian terbaru tentang Manajemen dan atau Kewirausahaan. 2. Publikasikan hanya hasil penelitian ...