International Journal of Social and Education (INJOSEDU)
Vol. 2 No. 7 (2025)

THE MEDIATING ROLE OF BRAND KNOWLEDGE IN THE INFLUENCE OF ADVERTISING APPEAL ON THE INTENTION TO USE SERVICES

Komang Amanda Jaya (Faculty of economics and business
Udayana University)

I Gst. A. Kt. Gd. Suasana (Faculty of economics and business
Udayana University)



Article Info

Publish Date
09 Aug 2025

Abstract

This study aims to analyze the mediating role of brand knowledge in the influence of advertising appeal on the intention to use services among prospective customers of Dins Beauty Lounge Salon in Denpasar City. A quantitative approach was employed using a non-probability sampling technique with purposive sampling applied to 120 respondents. Data were collected through a survey using questionnaires and analyzed using path analysis and the Sobel test. The results reveal that advertising appeal has a significant effect on both brand knowledge and purchase intention. Additionally, brand knowledge significantly influences purchase intention and partially mediates the relationship between advertising appeal and purchase intention.  

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Journal Info

Abbrev

INJOSEDU

Publisher

Subject

Description

International Journal of Social and Education (INJOSEDU) is a journal that deals with social, cultural, economic, political and educational issues. Education covers all kinds of fields of education, in the sphere of family, school, and even higher education. The field of education is not confined to ...