NETIZEN (JOURNAL OF SOCIETY AND BUSSINESS)
Vol. 2 No. 2 (2026): NETIZEN: JOURNAL OF SOCIETY AND BUSSINESS

PENGARUH WORK LIFE BALANCE, MOTIVASI KERJA, DAN KOMUNIKASI TERHADAP KINERJA KARYAWAN PADA PT. BANK PEMBANGUNAN DAERAH JAWA TIMUR TBK. CABANG UTAMA SURABAYA

Halimatus Sakdiyah (Fakultas Ekonomi dan Bisnis, Universitas 17 Agustus 1945 Surabaya)
Sumiati (Fakultas Ekonomi dan Bisnis, Universitas 17 Agustus 1945 Surabaya)



Article Info

Publish Date
07 Jan 2026

Abstract

This study aims to analyze the influence of work-life balance, work motivation, and communication on employee performance at PT Bank Pembangunan Daerah Jawa Timur Tbk. Main Branch Surabaya, both partially and simultaneously. The research background is the phenomenon of declining performance indicated by a 12% turnover rate, 3.2% decrease in customer satisfaction, and 15% increase in task completion delays. The study employs a quantitative approach with a survey method involving 78 respondents selected using Proportionate Stratified Random Sampling. Data collection used Likert scale questionnaires and was analyzed using multiple linear regression with SPSS. The results show that work-life balance has no significant effect on employee performance. Work motivation has a significant positive effect on employee performance. Communication has a significant positive effect on employee performance with the most dominant influence. Simultaneously, all three variables significantly influence employee performance

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Journal Info

Abbrev

NETIZEN

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Subject

Description

NETIZEN: JOURNAL OF SOCIETY AND BUSSINESS adalah jurnal yang menerbitkan artikel penelitian yang mencangkup multidisiplin, yang meliputi; Humaniora dan ilmu sosial, ilmu politik kontemporer, ilmu pendidikan, psikologi, ilmu agama dan filsafat, ilmu teknik, bisnis dan ekonomi, Koperasi, teknologi, ...