Jurnal Ilmiah Ekonomi, Manajemen dan Bisnis (EKMABIS)
Vol. 4 No. 2 (2026): May 2026

The Effectiveness of Digital Marketing in Increasing Sales of MSME Products in Balikpapan

Maulana, Indra (Unknown)
Rahmatullah, Dedy (Unknown)
Widayati, Nurfiza (Unknown)



Article Info

Publish Date
12 May 2026

Abstract

This study analyzes the effectiveness of digital marketing in improving the sales performance of Micro, Small, and Medium Enterprises (MSMEs) at the East Kalimantan MSME Gallery in Balikpapan. A mixed-method approach is employed, combining quantitative and qualitative analyses. The sample consists of 30 MSMEs, divided equally into 15 digital-based and 15 non-digital businesses, selected through purposive sampling. Quantitative data are analyzed using simple linear regression with Stata software, while qualitative insights are used to enrich the interpretation of the findings. The results indicate that digital marketing effectiveness has a positive and statistically significant impact on MSME sales performance, with a regression coefficient of 0.729 and an R² value of 0.8042, meaning that 80.42% of the variation in sales performance is explained by digital marketing effectiveness. Qualitative findings further reveal that MSMEs adopting digital platforms benefit from broader market access, increased customer reach, and stronger brand recognition. Overall, the study concludes that digital marketing plays a vital role in enhancing MSME competitiveness and supporting sustainable regional economic growth.

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Journal Info

Abbrev

ekmabis

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Jurnal Ilmiah Ekonomi, Manajemen dan Bisnis (EKMABIS) an electronic international journal, provides a forum for publishing the original research articles, review articles from contributors, and the novel technology news related to management, accounting and economic. Published twice every January ...