Majalah Bisnis & IPTEK
Vol. 18 No. 2 (2025): Majalah Bisnis & IPTEK

Improving the Efficiency of Healthcare Services in Medical Practices Through a Web-Based Data Management System

Asep Ririh Riswaya (STMIK Mardira Indonesia, Bandung)
Heri Wahyudi (STMIK Mardira Indonesia, Bandung)



Article Info

Publish Date
03 Dec 2025

Abstract

The patient data management system in healthcare services currently faces serious challenges regarding data security and availability. Many system users can access patient information without proper authorization, which increases the risk of sensitive data leaks and misuse of information. Doctors have not fully implemented comprehensive security protocols to maintain the confidentiality and integrity of data, further worsened by the lack of authentication mechanisms and staff education on digital security. Additionally, disruptions to the system can lead to downtime, reducing data availability and directly impacting healthcare operations. This research aims to enhance the efficiency of healthcare services in medical practices by developing a web-based data management system that presents accurate and up-to-date information. The system development follows the Waterfall method and incorporates One Time Password (OTP) security features to ensure controlled and secure data access. The implementation of this system is expected to improve the quality of healthcare services by speeding up service processes while safeguarding patient information.

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Journal Info

Abbrev

bistek

Publisher

Subject

Description

Related to the fields of Accounting and Management as well as the Context of Business and Science and Technology in Indonesia, also intended as a medium of communication between academics who are interested in business and science and technology studies from the point of view of accounting and ...