International Journal of Information Technology and Computer Science Applications (IJITCSA)
Vol. 4 No. 2 (2026): May - August 2026

Application Of K-Means Clustering In Grouping Customer Preferences For K-Pop Albums And Merchandise

Aditiya Dwi cahyo (Unknown)
Wowon Priatna (Unknown)
Agus Hidayat (Unknown)



Article Info

Publish Date
19 May 2026

Abstract

The increasing popularity of K-Pop in Indonesia is particularly in the purchase of physical products. THJMINE Store faces challenges in inventory management and promotional strategies due to the lack of product grouping for albums and merchandise. This study applies the K-Means Clustering algorithm to 110 sales transaction data from July 2022 to January 2025. The method used in this study is the CRISP-DM approach, which consists of the following stages: business understanding, data understanding, data preparation, modeling, and evaluation discussion. The result of the study shows that the K-Means algorithm successfully formed three clusters with customer classification: loyal customers (cluster 0), general customers (cluster 1), and premium or collector customers (cluster 2). The model evaluation results in a DBI score of 0.6342, indicating good cluster quality. These clustering results can help THJMINE Store understand customer segmentation, develop more targeted marketing strategies, and improve inventory management efficiency.

Copyrights © 2026






Journal Info

Abbrev

jitcsa

Publisher

Subject

Computer Science & IT Decision Sciences, Operations Research & Management Education Engineering

Description

he Journal of Information Technology and Computer Science Applications (JITCSA) is an information technology and computer science publication. Applications from both fields for solving real cases are also welcome. JITCSA accepts research articles, systematic reviews, literature studies, and other ...