JURNAL AKADEMIK EKONOMI DAN MANAJEMEN
Vol. 3 No. 2 (2026): Juni

PENGARUH KEPUASAN KERJA, KOMITMEN ORGANISASI, DAN BUDAYA ORGANISASI TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) PADA PEGAWAI PT. PLN NUSA DAYA SUMBAWA

Arum, Febriyanti (Unknown)
Muttaqillah Muttaqillah (Unknown)



Article Info

Publish Date
18 May 2026

Abstract

This study aims to analyze the effect of job satisfaction, organizational commitment, and organizational culture on Organizational Citizenship Behavior (OCB) among employees of PT. PLN Nusa Daya Sumbawa. The research employed a quantitative approach using a simple random sampling technique, involving 54 respondents from a total population of 115 employees. Data were collected through questionnaires, interviews, and documentation, and analyzed using multiple linear regression with the assistance of SPSS.The results indicate that job satisfaction has a positive and significant effect on OCB (β = 0.301; t = 2.863; p < 0.05). Organizational commitment also has a positive and significant effect (β = 0.290; t = 2.266; p < 0.05). Organizational culture has a positive and significant effect on OCB (β = 1.371; t = 11.971; p < 0.05). Simultaneously, all variables have a significant effect on OCB (F = 95.389; p < 0.05). The coefficient of determination (R² = 0.851) indicates that 85.1% of the variation in OCB is explained by these variables, while the remaining 14.9% is influenced by other factors. These findings confirm that organizational culture is the most dominant factor, followed by job satisfaction and organizational commitment. Therefore, strengthening organizational culture as well as improving job satisfaction and employee commitment are important strategies to promote extra-role behavior and enhance organizational effectiveness.

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Journal Info

Abbrev

jaem

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

JURNAL AKADEMIK EKONOMI DAN MANAJEMEN (JAEM) berfokus pada penerbitan artikel berkualitas tinggi yang didedikasikan untuk semua aspek penelitian, masalah, dan perkembangan terbaru di bidang Ilmu Manajemen. Topik dalam Jurnal ini berkaitan dengan aspek apapun dari manajemen, namun tidak terbatas pada ...